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AVP, Digital Product Manager, Regional MarTech
3 months ago
As the key player in Asia, DBS Consumer Banking Group is uniquely positioned to assist customers in achieving their goals. Offering a wide range of products and services such as deposits, investments, insurance, mortgages, credit cards, and personal loans, we cater to our customers' needs at every stage of life.
With the shift towards digital banking in recent years, banks have revolutionized customer service. Leveraging our established network, we stand out by providing seamless online and offline experiences. At DBS, we strive to offer hyper-personalized journeys for both customers and employees, utilizing data and AI to enhance engagement and productivity, ultimately driving positive results.
As a Digital Product Manager, you will be part of the Regional Customer Segments and Customer Science team, focusing on building a comprehensive platform for over 8000 consumer bank staff.
Responsibilities- Partner with Country team for Client Connect adoption and platform enhacements
- Collaborate with technology for delivery and scope management
- Engage with Country Business Stakeholders, Channels, and Product Teams
- Cooperate with design team to enhance customer journey
- Data Driven: Lead the vision for DBS wealth management with a data-driven approach
- Change Management: Ensure smooth implementation alongside Change Management team
- Collaboration: Develop strategies with multiple teams for mutual success
- Solid knowledge of Wealth management and customer segments
- Experience in Business Process and/or Project Management
- Pro-active and independent mindset
- Strong communication skills
- Effective Time Management and ability to work under pressure
- Positive attitude and commitment towards achieving business goals
- Client-centric approach
- Embrace change positively and drive effective change
If you are seeking a challenging role, we offer a competitive salary and benefits package within a supportive and dynamic environment that fosters your growth and acknowledges your accomplishments.
