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Singapore - Sales Manager

4 months ago


Singapore ISS Group Holdings Limited Full time

Who we are?


At Inchcape Shipping Services, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere.

We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals.

Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.


We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience.

We embrace change and are open to new thinking and pushing for positive change in our industry.

Business Need / Purpose of Role


Working in a matrix structure and as a member of the APAC Sales Team, the Sales Manager is responsible for supporting the Singapore leadership in growing revenue and ensuring we are paid for the work we do on our customers behalf.


Duties and Responsibilities:

Build an understanding of our customers by:

  • Leveraging industry insights to ensure focus on the customer and how we add value to their business.
  • Ensuring every customer is visited at least every quarter.
  • Ensuring customers are made aware of Inchcape's Products and Services by introducing on (yearly) average more than 1 product at customer visits and/or as further directed in product sales campaigns in Salesforce.
  • Growing pipeline by at least 4 times targets through visiting customers and introducing Inchcape's Products and Services.

Create meaningful connections with customers by:

  • Ensure alignment between Customers and Inchcape through discipline, transparency, and support across Inchcape's organization.
  • Achieving a win rate of at least 25%
  • Ensure every customer is retained by selling on (yearly) average more than 1 product to owned customers.

Ensure Inchcape gets paid fairly and timely by:

  • Negotiating terms and conditions with customers which support the development of profitable business that achieves or exceeds Inchcape's contracting principles.
  • Leveraging Commercial Policies and Processes on pricing, bids and tenders, contract negotiations, etc, to guarantee compliant execution.
  • Communicate pricing initiatives with customers and ensure Inchcape is at the forefront of providing value to customers.
  • Support the Inchcape Accounts Receivable to collect fees on time, or as escalated for overdue payments.

Knowledge, Skills, and Abilities

  • Extensive experience in Port Agency and Marine Services global.
  • Commercial activities and managing regional customer
  • Customer relationship management.
  • Analytical
  • Delegation

Education/Experience:

  • Sales Business Planning short to long term.
  • Pipeline creation and execution.
  • Contract formation and negotiation.
  • Customer engagement and management.
  • Working in complex multicultural organizations.
  • Bachelor's Degree in a public or accredited private academic institution preferred

Why Inchcape Shipping Services?


We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve.

To reach the highest standards we depend on our people, their welfare, training, and expertise.

We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.


_ Global Perspective_*:

- we connect the world and see the bigger picture.

_ The Power of People__ _**_-_ we rely on the strength of local agent knowledge and relationships.

_ Progress__ _**:

- we adopt new thinking and push for positive change in our industry.

In return, we will offer you:
A diverse range of benefits, depending on your geographical location.

Globally as a minimum you will receive:

  • Life assurance
  • Healthcare
  • Competitive salary
  • Career development and progression opportunities
  • Values Award celebration events
  • Team building days
Plus, much more

Inchcape Shipping Services is looking for people who are willing to think about the think big. We're looking for people who are ready to take on the most significant challenges of their careers.

_ #ISSthebiggerpicture_

  • Inchcape is an Equal Opportunity Employer and equality; diversity and inclusion are at the center of everything we do. We recognize that our customers, colleagues, contractors, and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity._