Quality Assurance Executive

2 weeks ago


Singapore KAROOOOO MANAGEMENT COMPANY PTE. LTD. Full time

Job Summary
Do you have a passion for quality and enjoy improving systems and processes?

Do you have the ability to coach individuals to become the best that they can be at what they do?


Karooooo is a leading global provider of data analytic solutions for mobile asset management, asset recovery and workforce optimisation based on a proven Software-as-a-Service platform.

Fleet management, Stolen Vehicle Recovery and insurance telematics services remain its core business, with a focus on technology development to enhance customer experience.

The company is a service-centric organisation focusing on the in-house design, development and installation of telematics technology and data analytics.

We are looking for individuals who can help us enhance our customer experience by ensuring that agents provide quality service in line with organizational objectives.


Responsibility

  • Assess and rate inbound and outbound calls according to company quality standards
  • Communicate results to agents and supervisors on a daily basis, and provide feedback
  • Consolidate agent scores and draft monthly team report
  • Provide consolidated feedback to managers and supervisors on a monthly basis
- **Be able to communicate with agents and supervisors from Philippines.

Requirements:

  • Attention to Detail
  • Analytical Skills
  • Coaching Skills
  • Listening Skills
  • Experience in Customer Service preferred


  • Singapore MP BIOMEDICALS ASIA PACIFIC PTE. LTD. Full time

    Position: Quality Control Executive/Senior Executive at [Company Name]Roles & ResponsibilitiesAssist in maintaining the company's adherence to quality management system.Responsible for overseeing calibration and maintenance programs.Ensure proper implementation and upkeep of quality system requirements at all levels.Establish and manage a comprehensive...


  • Singapore FIRSTCOM ACADEMY PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Quality Assurance Executive, you will play a crucial role in maintaining the integrity and quality of our sales processes. Your primary responsibility will be to reach out to customers post-sale to ensure that each sale is legitimate and that customers meet the necessary prerequisites for our courses or services. This role...


  • Singapore FIRSTCOM ACADEMY PTE. LTD. Full time

    As a Quality Assurance Executive, you will play a crucial role in maintaining the integrity and quality of our sales processes. Your primary responsibility will be to reach out to customers post-sale to ensure that each sale is legitimate and that customers meet the necessary prerequisites for our courses or services. This role demands a high level of...

  • Quality Assurance

    2 weeks ago


    Singapore DSOURCING PTE. LTD. Full time

    We are looking for a Quality Assurance Specialist to join our team and oversee the quality of all products and services that our organization produces.Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in the production of our products or services.Ultimately, you will work with a team...

  • Quality Assurance

    2 weeks ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesQuality Assurance (QA) SpecialistWorking location: Jurong Island ( Transport pick up : Jurong East )Work hours: Monday to Friday (8 am to 4.30 pm)Salary range: $4500 - $5800Requirements:Diploma or Degree in relevant field Min 5 years' experience in a petrochemical industryThe Quality Assurance (QA) Specialist is responsible for the...

  • Quality Assurance

    2 weeks ago


    Singapore INCOME INSURANCE LIMITED Full time

    Description - Support performance improvement, productivity and effectiveness of the Quality Assurance and Training (QA&T) section through management of learning management systems, overview of training resources and reporting and analysis of relevant data, performance metrics and operating results. Generate insights and recommend solutions to drive...


  • Singapore NTT SINGAPORE PTE. LTD. Full time

    The Software Quality Assurance (SQA) Engineer is a key role in the development process, ensuring the highest quality standards for software products. The SQA Engineer works closely with development teams to identify, prioritize, and resolve software defects, while maintaining the overall quality and reliability of the product. They are responsible for...

  • Quality Assurance

    2 weeks ago


    Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesThe Quality Assurance (QA) Specialist is responsible for the development, implementation and promotion of QA related activities and compliance in the company. He/ She is also responsible to:Establish, implement, maintain & improve the management systems, namely: ISO 9001, ISO 14001, SS 651 Establish, implement, review & improve on...

  • Quality Assurance

    2 weeks ago


    Singapore YUANYII AGENCY PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a detail-oriented and experienced Quality Assurance (QA) Specialist to join our team. The QA Specialist will be responsible for ensuring that our cardboard products meet the highest standards of quality and compliance with industry regulations. The ideal candidate will have a strong understanding of quality control...


  • Singapore PASTURE PHARMA PTE LTD Full time

    Roles & ResponsibilitiesJob Summary:Support in the daily business operations for drop shipment activities, including packing, quality check and preparation of delivery of pharmaceutical and nonpharmaceutical products for orders. Assist in drug stock management activities.Core Responsibilities:· Assist in the implementation of quality assurance and quality...


  • Singapore DHL Full time

    About us:At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.Under the...

  • Safety Executive

    3 months ago


    Singapore Jetstar Full time

    On this page you can apply for Job vacancy: Safety Executive (Quality Assurance and Resilience)

  • Quality Assurance

    2 weeks ago


    Singapore Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Singapore HRCONNECT CONSULTANCY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesKEY RESPONSIBILITIES: Deploy quality assurance policies, processes and procedures. Formulate and update organizational quality strategies according to legal and client requirements. Integrate quality policies, processes and requirements to structure quality management systems. Advise improvements in testing and commissioning...


  • Singapore MTC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Senior Quality Assurance Executive, you will be responsible for maintaining and improving our organization's Quality Systems.Basic $3,500 - $4,000 (depends on experience) Monday to Friday 9am to 6pm Location - North, YishunResponsibilities:Administration of CAPA, DCR, Internal Audit, and CCR processes within the organization....


  • Singapore Hegen Pte Ltd Full time

    Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...


  • Singapore PRESBYTERIAN PRESCHOOL SERVICES LTD. Full time

    The Quality Assurance Specialist work as a team to improve the standard of Early Childhood Education. The curriculum will be developed by you in your capacity as a Quality Assurance Specialist, and you will be responsible for ensuring that the program is successfully implemented at the centres.1) Support Centres in the planning and execution of the preschool...


  • Singapore Sumitomo Mitsui Banking Corporation (SMBC) Full time

    Quality Assurance on AML and Corporate Compliance Understand AML, Compliance and regulatory controls in each dept and requirements of applicable regulations and policies Assist to create quality assurance programs in line with Compliance and AML action plans and internal policies Review and update QA programs periodically and upon changes to laws and...


  • Singapore NOVMEN GROUP PTE. LTD. Full time

    **As the Quality Assurance Manager, you will be responsible for developing, implementing, and managing quality assurance protocols to ensure our central kitchen operates to the highest standards of food safety, hygiene, and quality. You will play a critical role in maintaining compliance with all relevant regulations and continually improving our...


  • Singapore NOVMEN GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:As the Quality Assurance Manager, you will be responsible for developing, implementing, and managing quality assurance protocols to ensure our central kitchen operates to the highest standards of food safety, hygiene, and quality. You will play a critical role in maintaining compliance with all relevant regulations and...