Senior Implementation Project Manager Apac

2 weeks ago

Singapore Extend Consulting Full time

Worktype:

***Full Time

Location:
Singapore

The Company


In 2023, the impetus of organisations wanting to enhance and take "Employee Experience" to the next level will remain unabated.

They know what genuinely partnering with and caring for their workforce is one of the key drivers of long term success.


Whether it is driving policies and operations to ensure their employee base stays connected, engaged, productive and safe, these organisations are looking to rely on modern, robust and flexible tech platforms to deliver the "Now of Work".

That's where my client comes in.


With a global footprint in the HCM vertical, this business is a front runner in the deployment of enterprise grade systems that deliver on all the vital components of the overall Employee Experience, Expectedly, they are undergoing a massive wave of expansion, with Asia Pacific being one of the fastest growth regions.


Part of this growth has created the opportunity to select and retain a Senior Service Delivery Manager to be responsible for the delivery of a portfolio of Asia Pacific wide implementations.


About the Position:

The Senior Implementation Project Manager is responsible for the management of customer specific engagements to implement HCM solutions.
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Leveraging proprietary implementation methodology, the Senior Project Manager drives the delivery of services according to the agreed scope, timeline and budget and ensures a high level of customer satisfaction.
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The Senior Project Manager manages multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Education, Product Management, Support and R&D to ensure delivery.
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The Senior Project Manager builds a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success. The Project Manager may also deliver Organizational Readiness consulting in support of The Organizational Readiness toolkit.

Responsibilities:

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Manage multiple, concurrent projects ensuring quality, on-time and on-budget implementation
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Plan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project
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Utilize a mix of global resources within a matrix environment to ensure maximum productivity
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Utilize proprietary methodology to drive implementations to successful completion, ensuring a high level of customer satisfactionSet and manage customer expectations in regard to: project scope and timeline, internal team and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness
***:
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Present and manage sign-off of key milestones and deliverables, such as project kick-off, Discovery workbook, Discovery Recap document, project plan, status report, steering committee report, change requests, Sandbox review, user acceptance testing, Support transition, project closure
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Participate in project health checks and post go-live analysis on completed projects with PMO
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Adhere to and promote highest quality standards in project delivery and contribute to PMO
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Motivate team to document solutions and leverage and contribute to a solutions repository
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Mentor consultants on best practice consulting re: facilitating workshops, soliciting and documenting requirements
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Qualifications/Experience:

  • Bachelor's degree or equivalent experience PMI/PMP certification preferred
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***:
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Experience developing and managing project schedules, preferably using Microsoft Project
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Solid experience in business process mapping and experience in change management
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Experience managing software implementations in a SaaS / Cloud computing environments an asset
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Understanding of relational databases and SQL an asset
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Excellent customer relationship and business acumen
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Ability to drive results through a multi-disciplinary team with matrixed reporting relationships
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Please note, only applicants with rights to work in Singapore are encouraged to apply
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Is This You?

I would love to share more with you if you are genuinely interested in the role and you feel you meet the essentials criteria.
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Reference Number:***580205_1

Profession and Role:

***Information & Communication Technology | Programme & Project Management

Date Posted:

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