Operations Executive
1 week ago
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Job SummaryManagement of the operational and technical performance of the designated depots within the assigned area of responsibilities, to meet or exceed company's established qualitative and quantitative objectives through implementation and execution of maintenance policies, criteria, guidelines.
Maintain repair quality standards through provision of technical support and training to vendors such as 3rd party inspectors and depots on all equipment types. Resolution of technical disputes with vendors and customers.
Job Description- Responsible for the overall performance of all yards, including operations, facilities, safety, housekeeping, and security (e.g., the identification of drivers and proper procedures for access and departure from the yard).
- In charge of setting up, renovating, and closing of yards.
- Collaborate with the Depot Managers in the development and maintenance of necessary operations of all yards.
- Approves and oversees the scheduling for major projects including manpower, equipment, and downtime and timeline.
- Develop and maintain a high standard of customer service and satisfaction.
- Manage customer resolution.
- Oversee the maintenance required of vehicles.
- Monitor inventory levels daily.
- Lead and motivate the Operations Team to ensure that levels of service meet or exceed customers' expectations and that all departments have a focus on continuous improvement.
- Monitors supervisory practices to ensure compliance with HR policies and maintain an acceptable level of morale throughout the yard.
- Oversees the team's performance and gets involved in resolution as and when required.
- Work with Human Resources personnel to prepare job descriptions, interview prospective operation employees and review performance of employees.
- Ensure manpower needs of the yards and development needs of staff are met.
- Any other duties as and when assigned by the immediate superior
REQUIREMENTS
- Diploma in Logistics-related studies or equivalent
- Minimum 3 years in operational experience
- Good understanding of depots, logistics and shipping operation
- Excellent communication and presentation skills
Organized and able to follow instructions closely
Able to work well with others in a team and individually
Working hours: Mon - Fri 8.00am to 5.00pm; Sat: 8.00am to 12.00nn
Working location: Penjuru or Pioneer (Transport provided from Jurong East MRT)
Why Should You Apply?Successful candidate can expect an attractive compensation package and good career advancement opportunity
Tell employers what skills you haveMicrosoft Office
Microsoft Excel
discipline checks
Housekeeping
Interpersonal Skills
Inventory
Pay Attention to Detail
Vehicles
Compliance
Presentation Skills
Customer Service
Scheduling
Shipping
Able To Work Independently
Always On Time
Technical Support
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