Senior Project Manager

2 weeks ago

Singapore Cognizant Full time

Summary of Role


Engagement Portfolio Lead, Singapore Public Sector, is a senior delivery role which ensures delivery excellence for the assigned programs, delivering with high customer satisfaction delivering pro.

The individual needs to have good experience managing large-scale complex projects from delivery timeline, quality, budget and customer satisfaction.

Role Responsibilities

  • Owns & program manages large scale development/ implementation delivery from account perspective
  • Specific responsibilities include:
  • Owns endtoend delivery for delivery commitments to client from account perspective
  • Develop and build sustainable delivery organization both at account/project levels
  • Owns delivery accountability for the project(s) and also drives delivery efficiencies
  • Manages 'Cost of Delivery' for clients, establishes budgets, success metrics and transformation roadmaps, engages client stakeholders for delivery reviews/issues
  • Coowns, along with

Engagement Delivery Partner:
reporting requirements related to projects, P&L maintenance, revenue growth, NPS score, designing Profitability Enhancement Program and tracking, claiming change requests

  • Responsible for people management (direct reports of project managers / Lead/ Solution Architects)
  • Involves in hiring decisions, finalizing appraisals and people development plans.
  • Responsible for overall motivation and morale of the resources in the account(s)
  • Support presales related activities for account delivery for Budgetary or Tenders.

Skills & Experience

  • Proven delivery management experience with at least 10 years of experience managing large programs / multiple largescale projects for large clients with complex and heterogeneous technology landscape, covering the full SDLC. With recent 5 years focusing on Singapore government sector.
  • Strong experience in delivering projects using Agile Scrum/ Agile Safe methodologies.
  • Experienced in Digital transformation journeys of the customer in technology areas including Data, Digital Engineering and Cloud.
  • Strong understanding of Singapore Government delivery, include contracting, government platforms (GCC, GDC, GPC, SingPass etc) is an advantage
  • Degree in an IT related discipline. Requisite Certification.
  • Ability to identify and drive issues to a quick resolution while balancing the needs of the business, the customer and the team;
  • Proven record in team and organizational leadership skills working with senior management and individual contributors; extensive experience managing and mentoring collaborative crossfunctional teams; ability to provide leadership and direction to project/ project(s) teams and the organization to ensure successful execution; consummate team player with a positive, flexible and creative approach.
  • Demonstrate strong understanding of business, strategic direction, organizational structure and overall business goals in order to define and validate complete program requirements with business sponsors.
  • Able to speak clearly and persuasively in positive or negative situations and write clearly and effectively at a high level; excellent ability to communicate program vision and collaboratively align diverse organizations; must have strong presentation and group facilitation skills.
  • Strong experience and understanding of upsell/ cross sell to grow footprint in the designated account(s).
  • Strong understanding of technology trends and usage in business areas.
  • Have prior experience supporting presales related activities

Supervisory/Influence:

  • Strong client relationship and senior stakeholder management skill
  • Accountable to senior management in providing regular program / project(s) updates
  • Has authority to make program/ project(s) related decisions
  • Experience managing project manager(s), solution architects, Leads as direct reports
  • Strong conflict management skill

People Interactions:

  • Within own team or department at leadership / strategic level.
  • Strong leadership with user/customer up to and including seniorlevel management.
  • Contact with peers, commercial, service line leaders & support teams in the organization at regional/ global level.

Success metrics and goals:

  • Schedule Adherence
  • Cost of Delivery / Margin
  • Delivery Performance
  • Client Satisfaction
  • Employee Engagement & Retention

Employee Status :
Full Time Employee

Shift :
Day Job

Travel :
No

Job Posting :
Dec

About Cognizant

Job ID COGNGLOBAL

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