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Security Ops Associate
2 weeks ago
Security Ops Associate - #CatalystWSP:
Date:4 Mar 2024
Location:
Singapore, Singapore
Company:
Singtel Group
- At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forwardthinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally.
By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
_
We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally.
By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
What you will do?- 24 x 7 triage, shortturn analysis of realtime security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook.
- 24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT/OT managed security devices, or from the website defacement restorer activation alert.
- 24 x 7 manage problems till closure which include:
- Ensure that Service Level Agreements are met.
- Liaising with customers with regards to information security incidents
- Provision and performance of remedial actions to enhance customers' network security posture
Requirements:
- Polytechnic Diploma in Computer Science, Information Technology or Information System.
- Fresh graduate/1 year working experience in IT Infrastructure Operation and/or Support.
- Willing to work with 24/7 shift pattern that includes weekend work.
- Sound fundamental knowledge on Internet technologies, such as TCP/IP, HTTP, SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.).
- Understanding of firewalls, endpoint detection and response (EDR), IDS/IPS, WAF, etc.
- Good to have
- Experience in scripting (e.g. shell scripting, Macro, PHP, Perl, Java, etc.) and/or Regular Expression.
- Experience with TCP/IP packet analysis / network debugging with tcp dump or similar.
- Experience general security technologies, processes, and concepts.
- Industry recognized security certifications (GCIA/GCIH, CISSP, CISA, CEH, etc.).
- Experience writing/decoding exploit, vulnerability, and attack detection signatures.
- Experience working with a SOC team is an advantage.
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