Manager / Senior Manager, Alumni Engagement, Office

2 weeks ago


Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality.

The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing.

We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff.

No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

  • Planning and Executing Alumni Mentoring Programmes.
  • Schedule, plan and execute all plans for the three tracks of the SMU Alumni Mentoring Programme. Oversee all processes from beginning to end, including (but not limited to) organising and conducting briefing sessions, ensuring information and mentoring resources are updated.
  • Promote the programmes monitor signup rate.
  • Managing Alumni Groups and Communities.
  • Engage alumni through building and deepening relationships with local and overseas alumni groups (i.e overseas chapters, local sports and interest groups).
  • Provide direction and guidance to alumni groups and chapters on their initiatives, budget, succession plans and other alumni matters.
  • Encourage alumnidriven initiatives and activities.
  • Form online alumni communities and implement digital engagement strategies.
  • Volunteer Management.
  • Engage alumni to volunteer as mentors, leaders of local and overseas alumni groups, and provide necessary support aligned with the larger volunteer engagement strategy of OAR.
  • Manage the database of mentors and alumni groups and updating of contacts and details of all volunteers as necessary.
  • Work as a team member in OAR to support departmentwide events for volunteers.
  • Event Management.
  • Lead a work group or function independently to curate programmes and manage OAR events as required (eg. SMU Alumni Reunion Series).
  • When required, to conduct surveys to identify the diverse needs of alumni and improve programme offerings.
  • Measure the success of events and programmes.
  • Partnership Development.
  • Collaborate with SMU Schools and Offices to engage alumni and manage alumni activities, events and programmes.
  • Work with colleagues in different Offices (eg. Office of Student Life, Office of Advancement) as strategic partners in alumni engagement.
  • Manage collaborative initiatives with industry and external partners, particularly for mentoring initiatives.

QUALIFICATIONS

  • Bachelor's or Master's Degree with at least 6 to 10 years of working experience, preferably in higher education sector and relationship management.
  • Experience in education as an instructor or facilitator, with some instructional experience at the tertiary level.
  • Knowledge and experience in curriculum design (especially the cocurriculum) and implementation will be an advantage.
  • Detailoriented with strong project management, good administration and organizational skills.
  • Eventsorganizing experience would be a plus.
  • Demonstrate professionalism in conduct, speech and lead by example.
  • Excellent interpersonal, presentation and communication skills (both written and verbal).
  • Demonstrate strategic and critical thinking skills.
  • Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
  • Knowledge of and adept at using technology, social media and database tools.
  • Able to work independently under tight deadlines and enjoy working in a fastpaced environment.
  • Possess high energy levels, an innovative mindset, and a positive outlook.
  • A dynamic team player and effectively bilingual in mandarin.

OTHER INFORMATION
LI-ST1

  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) nurtures meaningful relationships to foster loyalty, goodwill, and excellence in alumni engagement, aligned with NTU's goals.OAE is seeking to hire a Senior Assistant Manager to support the development and implementation of activities to connect NTU with its alumni. The job purpose is to enhance alumni involvement and...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) nurtures meaningful relationships to foster loyalty, goodwill, and excellence in alumni engagement, aligned with NTU's goals.OAE is seeking to hire a Senior Assistant Manager to support the development and implementation of activities to connect NTU with its alumni. The job purpose is to enhance alumni involvement and...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) nurtures meaningful relationships to foster loyalty, goodwill, and excellence in alumni engagement, aligned with NTU's goals.OAE is seeking to hire a Senior Assistant Manager to support the development and implementation of activities to connect NTU with its alumni. The job purpose is to enhance alumni involvement and...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) nurtures meaningful relationships to foster loyalty, goodwill, and excellence in alumni engagement, aligned with NTU's goals.OAE is seeking to hire a Senior Assistant Manager to support the development and implementation of activities to connect NTU with its alumni. The job purpose is to enhance alumni involvement and...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University's needs. The Senior Assistant Manager is part of the team to drive the University's alumni events, and partnering programs...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University's needs. The Senior Assistant Manager is part of the team to drive the University's alumni events, and partnering programs...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations professional to identify, develop and manage alumni engagement initiatives, leverage alumni network talent and resources, and align resources among NTU Stakeholders.The Manager is part of the team tasked to drive the University's alumni events, and partnering programs targeted at...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations professional to identify, develop and manage alumni engagement initiatives, leverage alumni network talent and resources, and align resources among NTU Stakeholders.The Manager is part of the team tasked to drive the University's alumni events, and partnering programs targeted at...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations professional to identify, develop and manage alumni engagement initiatives, leverage alumni network talent and resources, and align resources among NTU Stakeholders.The Manager is part of the team tasked to drive the University's alumni events, and partnering programs targeted at...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations professional to identify, develop and manage alumni engagement initiatives, leverage alumni network talent and resources, and align resources among NTU Stakeholders.The Manager is part of the team tasked to drive the University's alumni events, and partnering programs targeted at...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University's needs. The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University's needs. The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University's needs. The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Nanyang Business School (NBS) invites applications for the position of Manager, Alumni Relations. The alumni relations manager develops and implements NBS's alumni engagement strategies to foster excellent alumni relations that will strengthen relationships and engagement between NBS and its community of more than 60,000 graduates. Working closely with...

  • Customer Relations

    4 weeks ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Nanyang Business School (NBS) invites applications for the position of Manager, Alumni Relations. The alumni relations manager develops and implements NBS's alumni engagement strategies to foster excellent alumni relations that will strengthen relationships and engagement between NBS and its community of more than 60,000 graduates. Working closely with...

  • Customer Relations

    1 month ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Nanyang Business School (NBS) invites applications for the position of Manager, Alumni Relations. The alumni relations manager develops and implements NBS's alumni engagement strategies to foster excellent alumni relations that will strengthen relationships and engagement between NBS and its community of more than 60,000 graduates. Working closely with...

  • Customer Relations

    4 weeks ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Nanyang Business School (NBS) invites applications for the position of Manager, Alumni Relations. The alumni relations manager develops and implements NBS's alumni engagement strategies to foster excellent alumni relations that will strengthen relationships and engagement between NBS and its community of more than 60,000 graduates. Working closely with...


  • Singapore APSN LTD. Full time

    Roles & ResponsibilitiesJob Purpose: To manage a team of Programme Executive for outreach to APSN Alumni. To manage projects related to APSN Alumni.Key Responsibilities:Administration Submit monthly reports to Deputy Director Manage Event/Activities/Short Courses Projects Manage assessment of the alumni Update of Alumni Database in StudentLink Manage...


  • Singapore APSN LTD. Full time

    Roles & ResponsibilitiesJob Purpose: To manage a team of Programme Executive for outreach to APSN Alumni. To manage projects related to APSN Alumni.Key Responsibilities:Administration Submit monthly reports to Deputy Director Manage Event/Activities/Short Courses Projects Manage assessment of the alumni Update of Alumni Database in StudentLink Manage...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Join Our Team at the School of Biological Sciences, Nanyang Technological University, SingaporeThe School of Biological Sciences (SBS), part of the College of Science, was established in 2002 with a mission to advance biological and biomedical sciences. At SBS, our research spans various areas, including infectious diseases, immunology, neurodegenerative...