Ops Support Executive, Data Centre

2 weeks ago


Singapore NCS Full time

Ops Support Executive, Data Centre & BCP:

Date:06-Apr-2023

Location:
Singapore, Singapore

Company:
Singtel Group

About NCS

Will you be part of the extraordinary?
We're guided by our vision of advancing communities, and bringing people and technology together to make the extraordinary happen.

NCS creates end-to-end technology solutions and services clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in Applications, Infrastructure, Engineering and Cyber Security, working on projects that impact millions every day.

With our passion to innovate, you can tell that we're more than ready to meet the future. Join us and be part of this extraordinary journey too.

What will you be expected to do?

  • Monitoring and Escalation
  • SolarWind alerts, NetBackup jobs,
  • Batch jobs processing including backups (e.g., execute/submit, monitor and handle jobs according to work instructions defined)
  • Tape media management for onsite and offsite storage
  • Job Scheduling using scheduling software provided


Daily Reports
  • Server and network monitoring, backup status & etc.
  • 24x7 Point of Contact for ASOC (Escalation list to be provided)
  • Server health checks
  • Startup, shutup, reboot systems, restart services, etc.
  • Print Operations e.g., generation & distribution of reports, housekeep of printers, etc.
  • Initiate prompt actions for tasks indicated on the checklists
  • Ensure proper handover to next shift team member
  • Provide data & information for Incident Report
  • Logging of events according to defined procedure
  • Liaise with users/customers on project related operational matters
  • Respond promptly to incident and escalate immediately to next level support as per predefined procedure
  • Assist in investigating and troubleshooting of reported issues.
  • Aid administrator/engineers in remote management and troubleshooting
  • Assist Project Manager in the inventory of hardware equipment in Data Centre. Inventory list provided by PM
  • Assist in enforcing security access authorization base on authorization list provided by Project Manager/owner
  • Participate in DR Exercise
  • Collection of server / data for monthly reporting.
  • Maintenance of the PCs provided by the project team: Windows patching, cloning of machine, hardware faulty, etc.
  • Diploma Computer Information Systems or related field.
  • Minimum 1 year of experience in Batch Management
  • Familiar with: Control-M x: Fundamentals, Basic SAP, Data Centre Operations Support, ITIL methodologies
  • Possess initiative with positive working attitudes and customer services oriented;
  • Independent and goaloriented;
  • Strong teamwork, communication and interpersonal skills;

NCS
**Make extraordinary happen

  • Singapore NCS Full time

    Ops Support Executive, Data Centre & BCP:Date:04-Jan-2023Location: Singapore, SingaporeCompany:Singtel GroupNCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth...


  • Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole:Data Centre Ops EngineerJD:ResponsibilitiesRack, Build, cable, configure, and provision Intel and AMD ServersRack, cable, and deploy Cisco Layer 2 networking equipmentTroubleshoot, test, quality assurance of Server hardwareProfessionally resolve hardware issues via trouble ticketDesired Experience:Freshers to 3 Years of...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole:Data Centre Ops EngineerJD:ResponsibilitiesRack, Build, cable, configure, and provision Intel and AMD ServersRack, cable, and deploy Cisco Layer 2 networking equipmentTroubleshoot, test, quality assurance of Server hardwareProfessionally resolve hardware issues via trouble ticketDesired Experience:Freshers to 3 Years of...


  • Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.   We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our...


  • Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.   We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our...


  • Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.   We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our...

  • Data Ops Engineer

    2 weeks ago


    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    This is a 12 months contract assigned to our clientWork Location: To be confirmedSalary Range : $4,000-$6,000Work Scope:This is a daily ops support role and expect to be phone support after working hours, 24/7Job Description:Extract Transform & LoadAct as software detectives, provide a dynamic service identifying and solving issues within multiplecomponents...


  • Singapore NCS Full time

    Ops Support Executive, EUC & Svc Desk:Date:21 Aug 2023Location: Singapore, SingaporeCompany:Singtel Group_We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated._As a Desktop Engineer, you will provide the desktop support for the first contact point for customers, you...


  • Singapore ITCAN PTE. LIMITED Full time

    Roles & ResponsibilitiesJob Description & Requirements Provide Operation support DC Operations & eTRS Operation on 24x7 ( 12hrs shift) Perform request fulfilment toregister customer request etc. Ad hoc / Data Recovery SR) @ DC3 & eTRS. Perform Weekly/Monthly refresh of the System (IPL) Prepare monthly DC Access report (RH / PDC / SDC) Execution and...


  • Singapore ITCAN PTE. LIMITED Full time

    Roles & ResponsibilitiesJob Description & Requirements Provide Operation support DC Operations & eTRS Operation on 24x7 ( 12hrs shift) Perform request fulfilment toregister customer request etc. Ad hoc / Data Recovery SR) @ DC3 & eTRS. Perform Weekly/Monthly refresh of the System (IPL) Prepare monthly DC Access report (RH / PDC / SDC) Execution and...


  • Singapore Singtel Group Full time

    Responsibilities • Ensures operational services are delivered in accordance to project requirements. • Monitor and report to client on the SLA/KPI of the in-scope DCFM service. • Ensure respective operational service levels are met. • Provide monthly summary and/or progress report on systems  health, statuses, risk status and status of Change...


  • Singapore Singtel Group Full time

    Responsibilities • Ensures operational services are delivered in accordance to project requirements. • Monitor and report to client on the SLA/KPI of the in-scope DCFM service. • Ensure respective operational service levels are met. • Provide monthly summary and/or progress report on systems  health, statuses, risk status and status of Change...


  • Singapore AVENSYS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service...


  • Singapore Page Executive Full time

    Company is leading player in what they do Project involves Technology, Projects, Operations & EngineeringAbout Our Client:Our client is a data centre provider headquartered in Singapore. With a global platform of data centres in the world's major business markets of over 170 facilities across Singapore, China, India, Indonesia, Japan, South Korea, Thailand,...


  • Singapore The GMP Group Full time

    Job ObjectiveTo assist and support the ADON, Nurse Managers, Clinicians and Ops & Admin Manager/ Director of Specialised Support Services in the operational and administrative management of assigned clinical and patient service areas in the hospital.The scope of management includes Operating Theatres (OT) in Main Building, Kent Ridge Wing and/or Medical...


  • Singapore STREAM OPS Full time

    Roles ResponsibilitiesThis position reports to the Director. Stream Ops is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplaceSpecific ResponsibilitiesUpdate tracking numbers and details of each courier services online....

  • Data Ops Engineer

    2 weeks ago


    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    This is a 12 months contract assigned to our clientWork Location: To be confirmedSalary Range : $4,000-$6,000Job Description:Extract Transform & LoadAct as software detectives, provide a dynamic service identifying and solving issues within multiplecomponents of critical business systems.Ensure that data to data data ops are running optimallyKey Skills...


  • Singapore WSH Experts Pte Ltd Full time

    Published- March 10, 2023- Location- Singapore, Singapore- Job Type- ContractDescription:Job Description & Requirements:Responsibilities Operate in the Network Operations Centre Control, release, and process batch jobs Support production systems and make configuration changes to automated batch scheduler system and documentation where applicable. Monitor...

  • Admin ops Executive

    2 weeks ago


    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    Job Description:Time Management and Service Quality New Clients _ Retrieve case from AIC/IRMS portal (2 days KPI) Check NMTS subsidies available to client. Forward new referral in WhatsApp group for SW/Nurses team to follow up MOW Forward to Logistics Ops Executive to arrange for start of meals delivery and advise on terms and conditions for MOW. MET Forward...