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Customer Success Executive

3 months ago

Orchard, Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time
At Aventis, we aim to inspire learning and empower a smarter workforce through training and education.

As a Certified Great Place to Work organization, we strive to make a positive impact on our staff, stakeholders and our customers.

Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning environment. Choose from our exciting suite of career opportunities

Roles & Responsibilities:

  • Customer Retention and Growth through managing relationship with customers to maintain overall customer health and growth.
  • Customer Satisfaction and Advocacy to convert customers to advocates.
  • Organize and orchestrate cross functional resources to proactively engage in helping customer business success
  • Drive customer participation and attendance in business related events/webinars or other promotive activities.
  • Participate in onboarding activities and product demonstrations post purchase.

Requirements:

  • Positive and Customercentric service mindset
  • Strong administration, analytical and organisational skills, with a systematic approach to problems.
  • Selfdriven, able to work independently as well as a good team player.
  • Experience in Customer Success, Client Relations, Professional services will be beneficial

Dynamic working environment which comes with attractive remuneration package.

Interested applicants should send in their resume in word /pdf format with their CV (if any) and their expected salary.

Job Types:
Full-time, Permanent

Salary:
$2, $3,500.00 per month

Benefits:

  • Employee assistance programme
  • Gym membership
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Flexible hours
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Work Location:
In person

Application Deadline: 31/05/2023