Operation Executive
2 weeks ago
- Assist in the admission and orientation of new shelter residents
- Collect statistics for monitoring and evaluation of activities and programmes of the shelter
- Provide administrative and operational support in overall shelter operations
- Perform and assist in data entry for client and operational records
- Collect and maintain records of payments from clients for shelter fees and utilities
- Maintain records of distribution of rations and assistance to shelter residents, including inventory of inkind donations
- Support the maintaining of security, health and safety of the shelter environment
- Access shelter units for maintenance checks, perform minor maintenance repairs or contact repair persons for necessary maintenance
- Enforce shelter rules and conduct shelter inspection for compliance with shelter rules
- Manage general disputes that may occur between coliving shelter residents
- Respond to incidents within shelter units, such as deescalating crisis situations and notify Operations Head and Centre Manager for next action step
Technical Competencies:
- Polytechnic or University graduate
- Conversant with IT systems, Microsoft Word, Excel, Powerpoint, Outlook
Core Competencies:
- Have compassion for the homeless and needy
- Able to handle shelter residents politely yet firm
- Resilient and mature
- Possess good communication and writing skills
Preferred achievements / characteristics:
- Experiences in the social service sector preferred
- Firm in upholding the standards and responsive in dealing with people from all walks of life
- Possess good analytical and problemsolving skills
- Willing to work with Destitute, Homeless and Lowincome individuals
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