Freight Solutions Adviser
2 weeks ago
At Qantas, our strong beliefs guide the way we work, ensuring everything we do stays true to our customers and this iconic brand.
When you're part of the offshore Qantas family, you might be physically apart but you're still a close part of our team.
Taking ownership is critical. Whether we're working individually or as a group, we challenge ourselves to make progress and deliver results.
In your new role as Freight Solutions Adviser, you will be responsible for providing and maintaining a high level of customer service, delivery and service for Qantas and Jetstar Freight.
This position works closely with the Sales team and is accountable for maintaining close working relationships with key clients, flight reservations and flight planning, maintaining shipment reports, operations, tracking and tracing activities and ensuring the smooth handling of cargo claims.
This role is also responsible for basic accounts and invoice management.You'll have:
- Ability to manage and prioritise tasks
- Strong attention to detail
- Ability to communicate effectively with suppliers
- Strong customer focus
- Selfmotivation, be adaptable, flexible and agile
- A continuous improvement focus with desire to take on new challenges
- Air Freight Industry knowledge
- Highly advantageous
- Proven experience building strong stakeholder relationships
- Solid problem solving skills
- Ability to speak Mandarin will be an advantage
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