General Manager, Ocean Freight

2 weeks ago


Singapore DHL Full time

IN THIS JOB YOU WILL:

  • Responsible for overall major key account
  • Be accountable for the business and operation to provide Leadership and Decisionmaking to the Control Tower, procurement and transport operations teams
  • Manage the integration & implementation of new structures developed in operations
  • Management of the resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
  • Ensure that all transport is carried out within predetermined cost and security standards
  • Identify, lead, drive and monitor process improvement activities.
  • To be responsible for the technical delivery of the solution design and modelling of all actual and potential business solutions.
  • Assist the Control Tower team with the preparation of customer presentations, project submissions, response to invitation to tender documents and any other process towards the delivery and implementation of improvement initiatives.
  • To be a major contributor to the development of new structures and methodologies within the primary supply chain.
  • Building a strong partnership with vendors (such as carriers, feeder operator) and ensure they deliver the best service level to customer.
  • Closely communicate with DGF network at destination and ensure they deliver the best service to customer
  • Bring an overall view on transport within the customers organization in order to identify further savings attributable to optimization
  • Ensure Operational Savings are delivered and Service Levels and Customer Satisfaction are delivered for customers
  • Responsible to manage the procurement activities for shipping lines and barge operators
  • Commercial ownership of the key account at the country level

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

  • 12 years shipping operations and customer service handling key customers
  • 4 years managing a large team (>10 employees)
  • Diploma
The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with over 43,000 employees in 101 countries.

Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results.

We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age, or sexual orientation, and identity.

Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 6 regions and 35 countries.

Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

Follow us on social media to learn more about our business and culture:
DHL Global Forwarding on LinkedIn I DHL Freight on LinkedIn
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