Manager, Account Management, Global Acquirers, Apac

2 weeks ago

Singapore Mastercard Full time
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Account Management, Global Acquirers, APAC

Who is Mastercard?

Mastercard is a global technology company in the payments industry.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our

innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.


The Global Acquirers Account Management functions oversee the development and expansion of acceptance and acquiring, including management of key AP acquirer relationships both from business development (e.g., acceptance growth, value-add products and services) and operational perspective (e.g., franchise, product delivery).

This role will focus specifically on regional account management for global acquirer partners.

Overview

  • Responsible for setting sales strategy as it relates to regional customer accounts aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
  • Leads and manages AP multimarket acquiring customer relationships, and works to identify opportunities and customer needs
  • Partners with customers to deliver customized solutions and comprehensive consulting support
  • Responsible for pipeline management at the account level

Responsibilities:

  • Drives the achievement of sales and net revenue targets
  • Supports analysis of customer's business through profitability modeling, financial forecasting and competitive analysis
  • Designs strategies, messaging, and proposals for customers
  • Owns the management of key customer relationships at peer levels and C-Suite
  • Collaborates with the account team and customers to plan, execute, and monitor progress against annual business plans
  • Works with internal division/local market colleagues across the Region where the accounts are operating
  • Assists in Regional/local market projects and crossfunctional initiatives

Requirements:

  • Deep knowledge of acquiring and 5+ years' experience working in Fintech companies or regional payment industry
  • Comprehensive experience executing and managing acquirer/merchant sales strategies for globalsized accounts
  • Strong financial acumen (finance qualifications preferred), with working knowledge of data analysis tools and specialized data sources
  • Consistently delivered thoughtful market and business analysis for customer accounts
  • Demonstrated knowledge and proactive interest in the evolution of the regional payments industry and the dynamic role of fintech
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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