Assistant Manager, Business Processing
2 weeks ago
Key Responsibilities:
- Issuing policy contracts and endorsements;
- Handling policy adjustments and member movements;
- Calculating premiums and managing experience refunds;
- Ensuring timely issuance of tax invoices, endorsements, and medical cards;
- Communicating with clients and agents regarding employee benefits inquiries through various channels;
- Introducing digital solutions to promote digitization to clients and agents;
- Dealing with escalations independently and proposing effective resolutions;
- Ensuring accurate record entries and proper documentation;
- Participating in projects to enhance operational efficiency, review processes, and drive improvements;
- Participating in User Acceptance Testing before system changes deployment;
- Maintaining department records and managing endorsements;
- Administering data for necessary reports tracking department progress;
- Providing administrative support and handling assigned ad-hoc tasks by Team Lead;
- Assessing business and regulatory compliance risks and taking necessary risk mitigation steps;
- Staying updated on industry trends related to regulatory compliance and potential risks;
- Highlighting potential concerns/risks and sharing best risk management practices proactively.
Requirements:
- Hold a degree from a recognized institution;
- Minimum of 1 year of relevant experience in insurance administration/business processing preferred;
- Experience in processing group insurance policies would be advantageous;
- Excellent time management, analytical skills, attention to detail, and proactive approach;
- Driven by tasks and results, and a strong team player.
We regret that only candidates shortlisted will be contacted. Thank you.
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
EA License No. 01C4394
• EA Registration No. R Mohammed Firdaus Bin Ellias)
- Regulatory Compliance
- Analytical Skills
- Tax
- Risk Management
- Administration
- Employee Benefits
- Time Management
- Accountability
- Team Lead
- Administrative Support
- User Acceptance Testing
- Team Player
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