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Infrastructure Support Specialist
2 weeks ago
Infrastructure Support Specialist position to be part of our IT department.
Reporting to the IT Operations Manager; responsible for designing, migrating, upgrading, configuring, and maintaining Enterprise Architecture, Infrastructure and Security throughout the organization.
Some of the things you'll be doing:
- Hold safety and environmental protection as a value
- Create and maintain documentation for vessel installation, changes, upgrades and operational maintenance
- Evaluate system architecture, test, root cause, and solution analysis, and make recommendations as required
- Monitors and supports the data centre infrastructure, including VMWare, HyperV, and storage / backup platforms for HPE Nimble, Veeam, and Azure Site Recovery.
- Engage in maintenance and support activities, such as troubleshooting, incident response and vulnerability management.
- Monitors and supports Active Directory and components, including objects, OU's, Group policies, DNS, DHCP, MDT, WDS and backups.
- Indepth experience with middleware standards and best practices to build a hardened and resilient environment.
- Maintain, monitor and provide support for the IT support team in cybersecurity, security best practices and backup solutions
- Manage and control the IT hardware purchase request, responsible for vessel takeover and handover activities
- Provides outofoffice hours and weekend support as part of the oncall support team
- Provides and meets the Monthly KPIs on vessel ticketing, communication activities and ongoing projects
What we are looking for
- Bachelor in Computer Science, IT or equivalent
- Minimum five years deployment of IT system experience
- Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server, Windows 11, Active Directory), Antivirus, network switches, UPS, firewalls, storage/backup and replication systems (Certifications is a plus)
- Knowledge of PowerShell scripting and Python and experience in managing a data centre would be an added advantage.
- Expert in Hyper-V and Remote Desktop Environments with thin clients
- Build servers according to Teekay Standards and best practices.
- Knowledge of IT infrastructure, cloud and communication systems, data cabling, communication and Wi-Fi infrastructure
- Proactive, dynamic and responsible selfstarter with strong customer orientation and multitasking capabilities
- Ability to prioritize tasks and meet deadlines
- Adaptive to all kinds of working environments
- Effective communication skills, verbal, nonverbal and written; ability to communicate with team members at all levels of the organizations
What you can expect in return
At Teekay you will find an engaged workplace alongside 8,000 professionals across the globe.
Within all this wonderful diversity, this is what brings us together:
- We live by our #TeekaySPIRIT values they always guide our actions, no compromises.
- People who are committed to excellence, developing their professional experience as they deliver organizational outcomes
- An open collaborative workplace where you can have immediate impact
- A workplace where Everyone is a Leader and practices:
- Doing the right thing
- Creating connections
- Delivering results
- Challenging work in a dynamic environment
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