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Information Technology

4 months ago

Singapore Singapore Airlines Full time

You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees.


Key Responsibilities

  • Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single signon, remote access, desktop virtualization, endpoint security, file and print services.
  • Directly responsible for managing EUC private cloud based on Nutanix HCI (Hyper-Converged Infrastructure), including capacity management, procurement and deployment of data centre servers used for EUC services.
  • Responsible for managing enterprise Citrix VDI (Virtual Desktop Infrastructure).
  • Responsible for designing and architecting IT solutions. Guide endtoend implementation of IT solutions, along with change management activities.
  • Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
  • Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
  • Provide third level support for incidents and problems in designated areas of expertise.

Requirements:

  • Degree in computer engineering, computer science or equivalent.
  • At least 7 years of experience in a managing IT infrastructure.
  • Good working knowledge in Desktop Virtualization & Citrix certification.
  • Good working knowledge in Hyper-Converged Infrastructure & Nutanix certification.
  • Broad technology experience encompassing architecture, network design and IT operations.
  • Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, Enterprise backup, and Windows Server.
  • A good understanding of SDLC and Agile methodology.
  • Enterprise Architecture or Microsoft Certification preferred.
  • Exposure to ITIL (Incident, Problem & Change management) preferred.
  • Ability to work independently, multitask, and take ownership.
  • Excellent Communication verbal and written.