Information Technology Manager
5 days ago
**Job Summary**
We are seeking a highly skilled and experienced Information Technology Manager to join our team at MyCareersFuture. As a key member of our organization, you will be responsible for managing our technology infrastructure and ensuring its proper operation, maintenance, and security.
**Key Responsibilities:**
- Develop and implement IT strategies and solutions to drive business growth and improve operational efficiency.
- Establish and maintain IT policies and procedures, including data protection and security protocols.
- Build and manage technology roadmaps, including budget planning and project execution.
- Ensure IT infrastructure and application support meet business requirements through effective service management.
- Maintain accurate documentation of system design, changes, and processes, and provide guidance to users on new implementations.
- Oversee ERP and application projects, and manage related IT resources.
- Present operational reports to senior management to inform key business decisions.
- Manage and maintain IT hardware, software, and license inventory.
- Develop and implement security awareness training programs for all staff.
- Conduct regular system audits and evaluations of network and data security, and provide reports to senior management.
- Resolve technical issues and provide support as needed.
- Ensure business continuity and disaster recovery through effective data protection and backup strategies.
**Requirements:**
- Master's degree in Computer Engineering, Computer Science, or related field.
- Professional certifications in MCSA, CCNA, ITIL, PMP, or Prince2 are advantageous.
- At least 10 years of experience in IT, with a minimum of 5 years in managerial roles.
- Strong understanding of cloud infrastructure, Windows servers, virtualization, networking, and security.
- Knowledge of application and database management.
- Expertise in Office 365 Administration with Azure Active Directory.
- Expertise in building security infrastructure, firewalls, antivirus, antispam, and attack surface management.
- Excellent communication, team management, and customer service skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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