Assistant Executive Housekeeper, Singapore

2 weeks ago

Orchard, Singapore Hilton Full time
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight.

From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.


If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member.

Because it's with Hilton where we never forget the reason we're here:
to delight our guests, Team Members, and owners alike.

Position Statement


An Assistant Executive Housekeeper will assist the Executive Housekeeper in the operation of the Housekeeping department and stand in as the Executive Housekeeper in his/ her absence.


What will I be doing?
As the Assistant Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards:

  • Assist the Executive Housekeeper to establish department policies, directing activities of Housekeeping's daily operation to maintain and improve high cleaning standards of guestrooms and public areas as well as courteous service to guests.
  • Supervise department trainings, methods and procedures for development of team members.
  • Supervise Housekeeping team on guest floors and public areas.
  • Draw up a work schedule for team members based on the hotel business' needs.
  • Evaluate the daily performance of the assigned team members during operation.
  • Ensure Housekeeping team members maintain a guest satisfaction targets according to the guidelines by delivering bespoke service to guests.
  • Regularly inspect vacant and occupied guestrooms, guest floor areas, back of house to ensure cleaning standards are maintain, and align with Hilton Brand standard.
  • Supervise daily laundry operation in the absence of the Executive Housekeeper.
  • Drive daily briefings with Housekeepers and Housekeeping Supervisors, Housekeeping Attendants informing them about guest comment via guest feedback channels, daily VIP arrivals, special assignments and guests' complaints etc.
  • Assist the Executive Housekeeper to hold regular housekeeping communication meetings to discuss team members' feedback rectify errors for improvement, communicate all special instructions and happenings within the hotel as well as to hold daily morning briefings.
  • Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep subordinates informed of any Management's decision in the absence of the Executive Housekeeper.
  • Maintain effective communication with Engineering for repairing and maintaining of guest rooms, public areas, back of the house and ensure the areas are in good condition at all times.
  • Consult with Front Office regarding room blocking for special repairing, preventive maintenance or deep cleaning and return it to inventory for sale without delay.
  • Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
  • Assist the Executive Housekeeper to review contracts management.
  • Manage and investigate all complaints regarding housekeeping related and put forward relevant solutions.
  • Understand basic knowledge of hotel operating systems, to be able to perform daily tasks, assist guest inquiries and able to offer a first problem resolution to the guest.
  • Assist the Executive Housekeeper and work together on annual housekeeping budgets.
  • Make sure all purchased items optimize department expense and meet hotel budget.
  • Responsible for all supplies and stock replenishments.
  • Ensure team members adhere to the hotel's security and emergency policies and procedures.
  • Carry out any other reasonable duties and responsibilities as assigned.
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?


An Assistant Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • 3 years as a Housekeeping Supervisor or 1 year as a Housekeeper
  • Responsive and customer focused.
  • Able to derive excellence as well as the routine work.
  • Communicate effectively and clearly.
  • Good listener and considerate to the concerns of others.
  • Strong training, leadership and people management skills.
  • Guest oriented and able to confidently build and exceed service standards.
  • Strong interpersonal skills and possess an attention to details.
  • Good knowledge of housekeeping areas such as guest floor area and public area operation basics.
  • Fluent spoken

  • Senior Executive

    2 weeks ago

    Orchard, Singapore Credit Counselling Singapore Full time

    SummaryThe Senior Executive for Programme Management is responsible for leading the design, development and implementation of programmes that strengthen the financial resilience of Credit Councelling Singapore (CCS) clients and beneficiaries. The Senior Executive is also responsible for identifying and reaching out to organisations to engage CCS for...

  • Executive Chef

    2 weeks ago

    Orchard, Singapore Lawry's The Prime Rib Singapore Full time

    Overview:The executive chef is responsible for supervising the overall culinary operations and hygiene standards of the restaurant and maintaining high standards of quality of food offerings. Main responsibilities will include but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food...

  • Shop Assistant

    2 weeks ago

    Orchard, Singapore Miki House Singapore Full time

    We are looking for a shop assistant working at high-end children clothes/shoes store.Requirements (Full-time) At least 1 year of retail experience Advantage if speak Chinese language Advanced customer service skills Excellent communication and interpersonal skills Patience when dealing with difficult customers Selfmotivated and willing to learn Work in a...

  • Retail Executive

    2 weeks ago

    Orchard, Singapore BBW Books Singapore Pte Ltd Full time

    Retail Executive is responsible for maintaining schedules, filling documents, solving customer issues, ordering merchandise, processing orders, managing promotional activities, adhering to organization policies, and reporting to supervisors. Individual responsibilities as a Retail Executive may include demonstrating outstanding customer centric services and...

  • Marketing Executive

    2 weeks ago

    Orchard, Singapore Royal Plaza on Scotts Singapore Full time

    We are looking for someone who is fun, meticulous, with a flair in written and verbal communication skills.Your purpose:Implementation of branding and marketing campaigns to create engagement and contribute to the success of Sales & Marketing efforts and bottom lineResponsibilities include (but not limited to):To raise brand awareness and generate interest...

  • Medical Assistant

    2 weeks ago

    Orchard, Singapore ISLAND GROUP Full time

    Full Job DescriptionFront desk duties - registration of patients, dispensing of medication and settlement of daily accounts.Assisting doctors in simple procedures (ECG, Chaperone etc ).Closing of daily accounts and management of drug inventory.Basic housekeeping of clinic and any other duties as required.Assisting Clinic manager in management of...

  • Part-time Freelance Event Executive

    2 weeks ago

    Orchard, Singapore Crafters Singapore Full time

    Responsibilities: Planning and Executing events such as Dinner and Dance, Family Day, Fashion Shows, Fashion Bazaars, and many more. Developing proposals and creative concepts Coordinate with internal and external service providers Assisting event producers, sourcing for quotation Planning of events, scheduling of work for staff and parttimersJob Type:...

  • Admin Assistant

    2 weeks ago

    Orchard, Singapore Ivy Masterpiece Pte Ltd Full time

    Responsibilities: Assist with the administrative tasks (e.g. filing, welcoming customers and answering phone etc.) Deliver excellent customer service and demonstrate a high degree of professionalism Cleaning and displaying of Jewellery in the shop Performing basic housekeeping in the shop Data Entries Any other adhoc duties as assignedRequirements: Honest...

  • Customer Service/administration Executive

    2 weeks ago

    Orchard, Singapore Credit Counselling Singapore Full time

    1. Answer phone calls and provide accurate and informative advice to help seekers so that they can make an informed decisionAssist help seeker to register for Info Talk (physical or webinar), key info on physical Info talk attendees into excel spreadsheet & shred hard copies after input.Contact and follow up on help seekers for missing documents, data entry...

  • Patient Client Services Executive #6days #orchard

    2 weeks ago

    Orchard, Singapore JobPlus Employment Agency Full time

    Our Aesthetic Clinic Client located at Orchard Camden Medical is looking for:PATIENT/CLIENT SERVICES EXECUTIVE- Only SingaporeansSalary range : $2400 - $2900 (salary will commensurate with experience)Benefits : Quarterly Variable Bonus, Annual Bonus, 14 days of annual leaveWork Schedule : Essentially, it's a 5.50 days work week. (Fluent in English)1 weekday...

  • Student Services Executive

    2 weeks ago

    Orchard, Singapore Aventis Graduate School Pte. Ltd. Full time

    CompanyAventis Graduate School Pte. Ltd.DesignationStudent Services ExecutiveDate Listed02 May 2023Job TypeEntry Level / Junior Executive Full/PermJob PeriodFlexible Start - Flexible EndProfessionEducation / TrainingIndustryEarly Childhood Care and EducationLocation Name100 Orchard Road, Concorde Shopping Mall, Singapore 238840Address100 Orchard Rd,...

  • Assistant Marketing Manager

    2 weeks ago

    Orchard, Singapore Aventis Graduate School Pte. Ltd. Full time

    CompanyAventis Graduate School Pte. Ltd.DesignationAssistant Marketing ManagerDate Listed02 May 2023Job TypeExperienced / Senior Executive Full/PermJob PeriodFlexible Start - Flexible EndProfessionEducation / TrainingIndustryEarly Childhood Care and EducationLocation Name100 Orchard Road, Concorde Shopping Mall, Singapore 238840Address100 Orchard Rd,...

  • Marketing Communications Manager, Singapore

    2 weeks ago

    Orchard, Singapore Hilton Full time

    The Marketing Communications Manager is responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. He/ she is also responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good...

  • Human Resources Executive

    2 weeks ago

    Orchard, Singapore Hilton Full time

    Human Resources Executive (Hilton Singapore Orchard)With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our...

  • Restaurant Executive

    2 weeks ago

    Orchard, Singapore Goodwood Park Hotel Full time

    Assists in ensuring the smooth operations of the restaurant/bar/banquet. In the absence of the Manager, the Assistant Restaurant Manager/Restaurant Executive shall be designated to assume his/her duties.To apply, please send your full resume to:Call: / 1842

  • Sales - Front of House Team

    2 weeks ago

    Orchard, Singapore Club Pilates Singapore Full time

    Sales Executive/Front-of-House StaffClub Pilates was born in San Diego in 2007, and has since expanded across the United States, bringing Pilates to hundreds of thousands of people. In 2016, we served up over 2.2 million workouts to our dedicated we're just getting started. We are currently looking for highly motivated Sales Executives to join Club...

  • Executive Lounge Manager

    2 weeks ago

    Orchard, Singapore Hilton Full time

    Executive Lounge Manager (Hilton Singapore Orchard)The Executive Lounge Manager greets and registers guests, providing prompt and courteous service. He/ she checks guests out of the hotel and resolves guests' challenges throughout their stay in the hotel, upgrading or promoting hotel services and amenities, upselling products to guests.What will I be...

  • Front Desk Assistant Manager

    2 weeks ago

    Orchard, Singapore Hilton Full time

    Front Desk Assistant Manager (Conrad Singapore Orchard Pre-Opening)With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition...

  • Sous Chef

    2 weeks ago

    Orchard, Singapore Lawry's The Prime Rib Singapore Full time

    Collaborate with the Executive Chef to plan and execute the daily operations of the kitchen. Supervise and mentor kitchen staff, ensuring adherence to culinary standards and safety protocols. Assist in menu development, taking into consideration seasonal ingredients, customer preferences, and culinary trends. Oversee the preparation and presentation of...

  • Area Sales Manager Singapore

    2 weeks ago

    Orchard, Singapore H&M Full time

    As an Area Manager, you are responsible for reaching the Sales and Profit goals in your Area by setting a plan to deliver a Great Customer Experience in line with the Sales Market ambition. You ensure you have great teams and support their development. You work with succession planning, talent and leadership development and structured performance management...