Centre Manager

2 weeks ago


Singapur, Singapore RECRUITPEDIA PTE. LTD. Full time

Roles & Responsibilities

Our client operates in the music education sector and is currently expanding their operations. They are seeking a Centre Manager to join their Education Team in Singapore. This role aims to enhance the performance of the existing team located in multiple accessible areas across the country.

Duties of Centre Manager:

  • Make a specific number of outbound sales calls daily.
  • Achieve monthly targets for lead generation, sales/enrollments, and lead conversions.
  • Provide guidance and assistance to team members to help them reach their individual goals.
  • Handle incoming calls and emails in a timely and professional manner.
  • Organize sales initiatives and events to drive lead generation and conversions.
  • Ensure customer retention through effective issue resolution and upholding high service levels.
  • Boost center growth by delivering outstanding customer service and reducing student attrition.
  • Meet or exceed targeted conversion rates from trial classes to enrollments.
  • Develop and implement strategies for teacher growth to meet monthly objectives.
  • Execute any additional tasks delegated by management.
  • Manage general administrative duties.

Requirements:

  • Minimum of 2 years' relevant experience.
  • Ability to work flexible Retail Hours and Weekends.

If you are interested in this opportunity, please submit your updated resume for consideration. We will contact only the shortlisted candidates.

Skills:

  • Lead Generation
  • Childcare
  • Microsoft Office
  • Customer Service Operations
  • Telemarketing
  • Personnel Management
  • Tuition
  • Public Speaking
  • Trials
  • Excellent Customer Service
  • Music Education
  • Nursing
  • Health Insurance
  • Business Development
  • Turnover

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