Warehouse Customer Service Officer

2 weeks ago


Singapore FLINTEX CONSULTING PTE. LTD. Full time

Job Scope

  • Customer's order and data processing on WMS (warehouse management system)
  • Verify operational documents with billing summaries to be sent to customers
  • Ensure that Customer Service operational documents properly
  • Liaise with operation team members to arrange any inbound / outbound activities within a set time line
  • Report irregularity encounter in the course of work to direct superior

Requirements:

  • 2 to 5 years of experience as Customer Service Officer in a warehouse environment. 3PL background are at advantage
  • Experiences on warehouse management system, import and export permit declaration, experience with seafreight / airfreight compliance
  • Good command of english and have experience handle customer and communicating with appointed vendors
  • Experience with Documentation such as checklists, temperature / RH reports
  • Able to compile KPI reports periodically
  • Able to verify the billing reports to our customers as well as service agreements
Mon to Sat 8.30am to 5.30pm (Alternate Sat after confirmation)

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