Senior / Guest Service Executive (Oasia Hotel Novena by Far East Hospitality)

2 weeks ago

Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Who are we?

The Oasia brand from Far East Hospitality offers a rejuvenating urban retreat with a focus on three wellness pillars: Refresh, Refuel, and Recharge. Nestled in Novena, near Orchard Road and the business district, Oasia Hotel Novena features a tranquil atmosphere with natural elements like wood and granite. The Club experience, crafted by renowned designer Takashi Sugimoto, enhances comfort and style. Inspired by Asian environments and hospitality, the hotel incorporates thoughtful details, from calming room tones to Oasia's signature scent. The acclaimed Club Lounge and private infinity pool provide an exclusive haven for peace and quiet.

Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests' preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us

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