Duty Manager

4 weeks ago


Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Who are we?

The Oasia brand from Far East Hospitality offers a rejuvenating urban retreat with a focus on three wellness pillars: Refresh, Refuel, and Recharge. Nestled in Novena, near Orchard Road and the business district, Oasia Hotel Novena features a tranquil atmosphere with natural elements like wood and granite. The Club experience, crafted by renowned designer Takashi Sugimoto, enhances comfort and style. Inspired by Asian environments and hospitality, the hotel incorporates thoughtful details, from calming room tones to Oasia's signature scent. The acclaimed Club Lounge and private infinity pool provide an exclusive haven for peace and quiet.

Job Expectations

  • Overseeing and ensuring that hotel operations run smoothly.
  • Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
  • As a leader, nurture a high-performance culture within the Front Office department.
  • Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
  • Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
  • Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
  • Identifying and implementing ways on how to improve organisational effectiveness.
  • Ensuring maximum utilisation of rooms to boost the revenue for the organisation.

Requirements

  • O-Levels or equivalent.
  • At least 5 years’ of relevant experience in hotel operations and management.
  • Able to work rotating shifts, weekends and Public Holidays.
  • A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
  • Knowledge in Opera System.
  • Able to lead the team and drive results.


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