Gallery Executive
2 weeks ago
Description:
Job Description & Requirements:
Responsibilities
- Ensuring all Staff are performing their duties satisfactorily and according to the set policies and guidelines of the Gallery
- Daily deployment of Staff
- Working closely with the Gallery in the development of SOPs and guidelines;
- Continuously reviewing SOPs and processes to maximize efficiency and quality delivery
- Performing service recovery
- Conducting regular operational audits and service audits and sharing reports of such audits with Gallery
- Regulating and ensuring all rules and regulations, SOPs, project Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) are met.
Requirements:
- GCE 'O' Level or equivalent
- Good spoken and written English
- IT literate (preferred)
- Previous customer service experience
Salary Range:
- $2,300 - $2,500
Min Year of Experience:
- 3
-
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