Shop Incharge

2 weeks ago

Singapore AFRIN INTERNATIONAL PTE. LTD. Full time

Responsibilities and duties

  • Good understanding of sales software and the industry's best practises
  • Possess leadership and public speaking skills in order to motivate the workforce
  • Strong communication skills, both verbal and written
  • Proficient with numbers to analyse sales data and produce reports
  • Meet with potential clients and grow longlasting relationships that address their needs
  • Recruit sales representatives, set objectives, train and coach them, and monitor their performance
  • Identify knowledge gaps within the team and develop plans for filling them
  • Ensure that company quotas are met by holding daily checkins with sales team to set objectives and monitor progress
  • Manage the monthend and yearend close processes
  • Receiving, processing, and organizing shipments and deliveries accordingly.
  • Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
  • Assisting customers in locating desired shop items.
  • Informing customers of shop promotions to encourage purchases.
  • Performing regular price audits to identify and correct price discrepancies.
  • Addressing and resolving customer's complaints in a professional manner.
  • Processing customer payments using the shop's Point of Sale (POS) system.
  • Maintaining an indepth knowledge of store items to provide advice and recommendations as needed.

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