Logistics Operations Executive

2 weeks ago


Singapore STORE + DELIVER + LOGISTICS PTE LTD Full time

Serve as the primary point of contact for customers utilizing our third-party logistics services, including managing inquiries, resolving issues, and providing updates on shipments and inventory.


  • Inventory Control: Implement inventory management processes to accurately track stock levels via MCP system
  • Process customer orders, prepare shipping documents, and manage inventory levels to meet customer demand while minimizing carrying costs and stockouts.
  • Handle customer complaints and escalations promptly.
  • Order Fulfillment: Coordinate order processing and fulfillment activities, ensuring timely and accurate picking, packing, and shipping of customer orders.
  • Quality Control: Implement quality control measures to ensure that goods meet company standards and customer requirements.
  • Vendor Management: Liaise with suppliers and logistics partners to coordinate inbound and outbound shipments, resolve issues, and optimize transportation routes.
  • Reporting and Analysis: Generate reports and analyze warehouse performance metrics. Update monthly major customer KPI report
  • Any other task given by superior

Requirements:

  • Degree holders or equivalence
  • At least 1 year of working experience in the related field
  • Working experience in shipping, supply chain or logistics will be an added advantage
  • Work independently and able to work in a fast pace environment
  • Team player and dynamic, ability to multitask
  • Good communication and organization skills

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