Wholesale Executive

2 weeks ago


Singapore BOTTLES PTE. LTD. Full time
**Job Title: Wholesale Customer Liaison and Order Coordinator

Job Summary:

Key Responsibilities:

  • Communicate with wholesale customers to understand their needs and requirements, and provide appropriate assistance in placing orders.
  • Receive and process wholesale orders, ensuring that they are accurate and meet the required standards of quality.
  • Coordinate with the warehouse team to pick and pack orders in a timely and efficient manner.
  • Arrange for the shipping and delivery of orders to customers, ensuring that they are delivered on time and in good condition.
  • Manage customer inquiries and complaints, providing timely and satisfactory solutions to any issues that arise.
  • Maintain accurate records of customer interactions and transactions, ensuring that they are uptodate and complete.
  • Collaborate with the sales and marketing team to identify opportunities for growth and expansion in the wholesale market.
  • Maintain a thorough knowledge of the company's products and services, and communicate this knowledge to customers as needed.
  • Adhere to all relevant health and safety regulations and company policies and procedures.

Qualifications:

  • At least 1 year of experience in a customer service or sales role, preferably in a wholesale or distribution environment.
  • Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.
  • Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
  • A positive attitude, with a strong work ethic and a willingness to learn and grow.
  • Knowledge of shipping and logistics processes is an advantage.
  • Must be able to work independently and as part of a team, with a high level of attention to detail and accuracy.


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