Director Patient Safety Apma Hub

2 weeks ago

Singapore Sandoz Full time
1886 We have more than 130 years of experience treating patients.

Sandoz, a division of Novartis, is a global leader in Generics and Biosimilars and is committed to playing a leading role in improving access to medicines worldwide.


  • The Director Patient Safety HUB is responsible for operational oversight and governance of Pharmacovigilance activities for all Sandoz group companies including external service providers (3rd party vendors) working on behalf of Sandoz in a complex region that has large countries which have commercial and regulatory impact.
  • The role will need to have strong collaboration and negotiation skills with highlevel leaders at the local/global level as well as external stakeholders and 3rd party vendors. Ability to influence and partner with local and global stakeholders and 3rd party vendors to meet all Sandoz objectives and standards.
  • This role will also have to have a forwardfacing role with the local Health Authorities in the respective region. In alignment with Global Head Countries and Regions, develop and execute strategy established at the global level for Pharmacovigilance Safety Operations in the region. Prepare and establish respective strategic metrics in the region based on globally defined metrics.

Your Responsibilities:

Your responsibilities include, but not limited to:

  • Leadership: In collaboration with the Global Head Countries and Regions (GHC&R) and 3rd party vendor, lead the region to meet the strategic vision and regulatory requirements in a complex region with large countries in high regulatory demand and high impact to the organization. Lead and manage Regional HUB, Countries/Clusters as direct and indirect manager. Act as GHC&R deputy (as applicable). Supervise the regional activities via close monitoring and interaction with 3rd party vendor, ensuring alignment and strategies, priorities, and initiatives at the local and regional level.
  • Director Patient Safety HUB

Safety Oversight:

In conjunction and aligned with global strategies, utilize robust PV operational knowledge and strong PV management expertise to support Countries and Regions (C&R), 3rd party vendor in defining and driving priorities, strategies, and objectives to assure oversight in a complex region with high regulatory demand.

Support the GHC&R in providing input, expertise and leadership as required to support the overall patient safety organization and the regional organization.

Play key role in internal and external stakeholder/3rd party vendor management in the region and globally.

  • Management of

Safety Information:

Partner with GHC&R to ensure oversight of the 3rd party vendor and the structure and performance of Sandoz PV System at regional and country level, to promote, maintain and improve compliance aspects.


  • Monitoring internal and external compliance of

Safety Reports:
Monitor internal and external compliance for local processing and regulatory reporting according to defined timelines.

Ensure that delayed safety cases or aggregate reports are accurately collected by 3rd party vendor, investigated and root causes addressed through any corresponding corrective/preventative action.

Ensure that all identified delays trends are immediately reported to GHC&R and EU QPPV.

  • Oversight of 3rd party vendors working on behalf of Sandoz: Monitor and assess the performance and productivity of 3rd party vendors in line with the applicable regulations, agreements, and standard operational/ working procedures in place. In collaboration with QA, GHC&R and Vendor Management functions, ensure corrective and/or preventive actions are implemented in case contractual commitments are not met, as applicable.
  • Regulatory Intelligence: In collaboration with 3rd party vendor support the GHC&R to drive the impact assessment of new local pharmacovigilancerelated legislation and provide operational expertise and strategic support PV matters and impact of any changes at country/cluster/region and/or global levels.
  • Compliance with Local/

Region Legislation:

In collaboration with 3rd party vendor and in conjunction with the GHC&R, coordinate and execute the implementation of new/modified local and/or regional Pharmaco-Device vigilance regulatory legislation and inspection readiness to ensure local and global compliance objectives are met to a high standard.

Where appropriate, the Director Patient Safety HUB Safety, will provide leadership and expertise to shape evolving Pharmaco-Device strategies of implementation to adapt to new regulations.


  • Health Authority Requests: In collaboration with 3rd party vendor, Regulatory Affairs (RA) and other functions ensure processes are in place to answer fully and promptly any safety related requests from Local Health Authorities in the region; ensure alignment with defined process and QPPV office in all safetyrelated responses, as applicable.
  • Audits, Selfassessments, and Inspections: In collaboration with the QA applicable groups, manage any local PV inspect

  • Patient Safety Specialist

    2 weeks ago

    Singapore Novartis Full time

    395301BRPatient Safety Specialist:SingaporeAbout the roleInternal Role Title: Patient Safety SpecialistLocation: Singapore #LI-HybridAbout the Role:This role is to support management of Patient Safety operational processes at Country Organization ensuring compliance with Novartis global and local procedures, national and international regulations/ standards/...

  • Executive (Patient Safety), Value & Safety Office

    2 weeks ago

    Singapore PERSOLKELLY Full time

    Patient Safety Management Healthcare 5 days Assist with the development and implementation of clinical incident management framework, including investigation of serious safety events, formulating appropriate recommendations, facilitating transfer of best practices and designing supporting policies and SOPs. Review and analyse aggregate incident data and past...

  • TA Head, Neuroscience, APMA

    2 weeks ago

    Singapore Novartis Farmacéutica Full time

    4 The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples' lives. Your passion to build, execute business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what...

  • Sso Hub Head Portfolio

    2 weeks ago

    Singapore Novartis Full time

    The SSO (Study & Site Operations) Hub Head Portfolio is accountable for the oversight and project management of the clinical trials execution across the entire GDD (Global Drug Development) portfolio within assigned Hub, in collaboration with the SSO Country/Cluster Heads Portfolio as well as the other Hub Heads Portfolio and in compliance with Novartis...

  • Hub Agent

    2 weeks ago

    Singapore WILHELMSEN PORT SERVICES (S) PTE. LTD. Full time

    We are looking for a Hub Agent to join our company.In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local...

  • Hub Agent

    2 weeks ago

    Singapore RECRUITPEDIA PTE. LTD. Full time

    Our client is a Maritime industry. They are looking for a Hub Agent to assist their team for the next phase of their business. They are located in West.Responsibilities: Responsible in coordinating all Hub Agreement related jobs. Responsible in ensuring all appointments are handled without delay and assigned to Operations. Responsible in monitoring the...

  • Patient Service Associate

    2 weeks ago

    Singapore GREENLIFE DENTAL HUB PTE. LTD. Full time

    Manage appointments and provide excellent patient care Attend to queries from callin patients Manage and fill up appointment schedules Payment collection from patients Follow up carecalls to patients before and after procedures Submit claims and keep proper records (eg. Insurance claims) Maintenance of clinic cleanliness and hygiene standards Other clinical...

  • Patient Service Associate

    2 months ago

    Singapore GREENLIFE DENTAL HUB PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description- Manage appointments and provide excellent patient care- Attend to queries from call-in patients- Manage and fill up appointment schedules- Payment collection from patients- Follow up care-calls to patients before and after procedures- Submit claims and keep proper records (eg. Insurance claims)- Maintenance of clinic...

  • Director - Marine Safety and Vetting

    2 weeks ago

    Singapore Rio Tinto Full time

    Director Marine Safety and Vetting- Opportunity to work in a world class organization and lead a comprehensive program to uplift safety and welfare standards across owned and chartered fleets: Senior member of Rio Tinto Marine's leadership team, exposure to global operations:- Work in a collaborative and fast paced environment based in SingaporeAbout the...

  • Safety Officer

    2 weeks ago

    Singapore HIGHER HUB LLP Full time

    Safety Officer:ResponsibilitiesOversee and lead the safety team in the implementation of Company's safety systemsLiaise closely with the site operations staff and Project Managers on all safety and health issues on siteAssist in accident reporting and investigations as well as tool box meetingsInspect rectify any unsafe practices and conditions at the...

  • Patient Service Associate Part

    3 weeks ago

    Singapore GREENLIFE DENTAL HUB PTE. LTD. Full time

    Job DescriptionManage appointments and provide excellent patient care - Attend to queries from call-in patients- Manage and fill up appointment schedules- Payment collection from patients- Follow up care-calls to patients before and after procedures- Submit claims and keep proper records (eg. Insurance claims) - Maintenance of clinic cleanliness and hygiene...

  • Hub Planning Manager

    2 weeks ago

    Singapore Thermo Fisher Scientific Full time

    Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity,...

  • Patient Service Associate Part

    3 weeks ago

    Singapore GREENLIFE DENTAL HUB PTE. LTD. Part time

    Job Description- Manage appointments and provide excellent patient care - Attend to queries from call-in patients- Manage and fill up appointment schedules- Payment collection from patients- Follow up care-calls to patients before and after procedures- Submit claims and keep proper records (eg. Insurance claims) - Maintenance of clinic cleanliness and...

  • Senior Manager, Regional Hub

    2 weeks ago

    Singapore MINDSG LTD Full time

    COMPANY DESCRIPTIONMINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.MINDS is today one of the...

  • Hub Sales Controller Apmea

    2 weeks ago

    Central Singapore Hitachi Energy Full time

    Your responsibilities: Taking responsible for the financial controlling of the Sales operations at Transformers Business Unit Hub Asia Pacific Middle East and Africa ("APMEA") and for the local Sales unit based in Singapore and for the financials of both the Transformers Business Unit APMEA Hub and Sales Unit in Singapore, ensure transparency in financial...

  • Hub Planning Manager

    1 month ago

    Singapore Thermo Fisher Scientific Full time

    Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity,...

  • Hub Planning Manager

    4 weeks ago

    Singapore Thermo Fisher Scientific Full time

    Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity,...

  • Patient Service Associate

    2 weeks ago

    Singapore NTUC Health Full time

    COMPANY DESCRIPTIONNTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...

  • Patient Care Associate

    1 week ago

    Singapore Parkway Pantai Full time

    Working location: Mount Elizabeth Novena Hospital PCA is based in Radiology department. Will form part of a team of medical and administrative personnel which includes doctors, radiographers, nurses and customer service officers whilst rendering primary healthcare and providing comprehensive care to our patients and their relatives. Staff is also to adhere...

  • Hub Planning Manager

    1 month ago

    Singapore ThermoFisher Scientific Full time

    Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity,...