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Senior / Customer Service Officer / Gce o Lvl / 1

4 months ago

Singapore REICH CONSULTANCY PTE. LTD. Full time

Collaborate with the customer service team to create an organized and efficient customer service operation, with the ultimate goal of ensuring customer satisfaction and loyalty.


  • Take proactive measures to resolve customer complaints and ensure a high level of customer service at all times.
  • Respond to customer inquiries promptly and accurately, ensuring that appropriate actions are taken to address their concerns. Handle customer feedback and complaints effectively, demonstrating strong problemsolving skills and a customercentric approach.
  • Work closely with the team to develop and enhance service standards, aiming to exceed customer expectations.

Requirements:

  • Min GCE O Level
  • Minimum 1 Year of Experience in customer service
  • Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
  • Strong problemsolving abilities and a customercentric mindset.
  • Experience in hospitality industry are welcome to apply
Interested applicants, please write in through Jobsbank with detailed resume in MS Words format.

EA
License Number:17C8690

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