Application Support Engineer

2 weeks ago


Singapore SCIENTEC CONSULTING PTE. LTD. Full time
Roles & Responsibilities

We are looking for an Application Support Engineer to join a software solutioning company delivering FinTech Applications.

  • Gain exposure to the latest web3.0 technologies
  • Salary package up to $4,000 + AWS + VB (~2 months bonus)
  • Central work location - Hybrid working arrangement

Responsibilities:

  • Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
  • Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
  • Collaborate with Level 2/3 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
  • Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

  • Qualification in Computer Science or equivalent.
  • Experience with some programming languages (HTML, JAVA) will be an added advantage.
  • Good writing and communication skills.
  • 12-hour shift arrangements are in Work - Rest - Work - Rest days) rotating manner.

Interested candidates may apply via email to (indicating Job ID J44768 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R

ScienTec Consulting Pte Ltd - 11C5781

Tell employers what skills you have

Troubleshooting
Oracle
Solutioning
HTML
Scripting
Unix
SQL
Application Support
Writing
Communication Skills
Customer Satisfaction
Java
Linux
Incident Management

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