AV Support Engineer

2 weeks ago


Singapur, Singapore Singapore American School Full time

Roles and Responsibilities:

The AV Support Engineer is responsible for providing technical support to students, teachers and staff and answering general inquiries for all audio visual technologies. Specific responsibilities warrant proficiency in using current technology tools and digital platforms to create, communicate, collaborate and organize.

  • Provide troubleshooting and support, guiding users with steps over the phone, through remote support tools or in person.
  • Provide AV/IT equipment setup and ongoing support for school events.
  • Maintain and support audio visuals in a learning space or an office environment.
  • Understand and assist in management of digital signage solutions on campus.
  • Face to face and remote support for educators, students and parents.
  • Recording all incidents and requests with relevant details in the helpdesk system reported via walk-ins, phone calls or emails.
  • Vigilantly and effectively monitoring, evaluating and sharing responsibility with other team members for all incidents and requests reported via the helpdesk platform.
  • Working diligently to meet the assigned SLAs (Service Level Agreements) for all reported issues and requests.
  • Analyzing and evaluating all reported incidents and requests for any coordination, collaboration, escalation or delegation required with external A/V vendors.
  • Assisting with e-waste management of SAS technology hardware for donation or disposal
  • Assisting team's procurement specialist to correspond with vendors for faulty hardware unit repairs and replacements.
  • Performing other duties as and when assigned by the supervisor

Work Schedule/Hours:

  • 40 hours per week. Scheduled depending on needs.
  • Regular working hours: 7.30 to 4.15pm (including a 45 min Lunch Break).
  • Events on campus may take place between the hours of 7am to 10pm.
  • Working hours will be forecasted on a weekly basis and adjusted depending on event needs and requirements.

Qualifications and Experience:

  • Diploma in Audio Visual Engineering and/or Technical Production
  • Relevant experience (at least two years) in providing AV Support in a dynamic environment
  • Excellent communication skills in English (verbal and written)
  • Positive work attitude and initiative
  • Knowledge of Apple hardware and software (macOS, iOS, tvOS)
  • Knowledge of audio visual hardware and systems commonly used in educational institutions namely: Projectors, Voice-Lift Systems, Digital Signages, Mirroring tools, Video
  • Conferencing equipment.
  • Interest and good knowledge of technology troubleshooting, maintenance, and installations of above mentioned hardware and systems.
  • Able to work diligently, independently and under time constraints
  • Positive and growth mindset with excellent customer service skills
  • Ability to learn and adapt to new technology developments
  • Keen interest and experience in researching and collaborating with team on seeking new technology solutions
  • Ability to work cooperatively with the team
  • Ability to be flexible, creative and problem solve novel technology issues in a fast paced and dynamic environment

  • AV Support Engineer

    2 weeks ago


    Singapur, Singapore SINGAPORE AMERICAN SCHOOL Full time

    Job Description --> Skills & Requirements Qualifications and Experience: Diploma in Audio Visual Engineering and/or Technical Production Relevant experience (at least two years) in providing AV Support in a dynamic environment Excellent communication skills in English (verbal and written) Positive work attitude and initiative Knowledge of...

  • AV Support Engineer

    2 weeks ago


    Singapur, Singapore SINGAPORE AMERICAN SCHOOL Full time

    Job Description --> Skills & Requirements Qualifications and Experience: Diploma in Audio Visual Engineering and/or Technical Production Relevant experience (at least two years) in providing AV Support in a dynamic environment Excellent communication skills in English (verbal and written) Positive work attitude and initiative ...

  • Network & AV Engineer

    2 months ago


    Singapur, Singapore NCS Group Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...

  • Network & AV Engineer

    4 weeks ago


    Singapur, Singapore NCS Group Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...

  • Systems Engineer

    4 weeks ago


    Singapur, Singapore NCS Group Full time

    re you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is the leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in...

  • Project Engineer

    4 weeks ago


    Singapur, Singapore AV MEDIA PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities: Site viewing , co-ordination and oversee ongoing job progress for AV products Termination, testing, commissioning and project handover Perform preventive maintenanceRequirements: "O" Level/ITE/Diploma/Entry level preferable with electrical experience Computer/electrical/electronic knowledge will be added...

  • Project Engineer

    4 weeks ago


    Singapur, Singapore AV MEDIA PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities: Site viewing , co-ordination and oversee ongoing job progress for AV products Termination, testing, commissioning and project handover Perform preventive maintenanceRequirements: "O" Level/ITE/Diploma/Entry level preferable with electrical experience Computer/electrical/electronic knowledge will be added...

  • Project Engineer

    2 weeks ago


    Singapur, Singapore AV MEDIA PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities:Site viewing , co-ordination and oversee ongoing job progress for AV products Termination, testing, commissioning and project handover Perform preventive maintenanceRequirements:"O" Level/ITE/Diploma/Entry level preferable with electrical experience Computer/electrical/electronic knowledge will be added advantage...

  • IT Support Engineer

    5 days ago


    Singapur, Singapore Autism Resource Centre (Singapore) Full time

    Join us to Transform Lives!Autism Resource Centre (Singapore) or ARC(S), is a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society. ARC (S) offers a wide range of services: Pathlight School, and two social enterprises,...

  • AV Engineer

    4 weeks ago


    Singapur, Singapore Spectrum Audio Visual Pte Ltd Full time

    Job Objective:Work closely with manufacturers, Designer, and Engineers to implement audio visual and video conferencing solutions in accordance to company’s standards and best practices to meet customer’s requirementsCore Responsibilities:System configuration, Testing & Commissioning for Pro-Audio solution for large Venue and corporate meeting room that...

  • IT Support Engineer

    7 days ago


    Singapur, Singapore Pathlight School Autism Resource Centre (Singapore) Full time

    Join us to Transform Lives!Autism Resource Centre (Singapore) or ARC(S), is a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society. ARC (S) offers a wide range of services: Pathlight School, and two social enterprises,...

  • AV Technician

    1 month ago


    Singapur, Singapore Marriott International Full time

    POSITION SUMMARY Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor....

  • AV Technician

    4 weeks ago


    Singapur, Singapore Marriott International Full time

    POSITION SUMMARY Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor....

  • AV Technician

    3 months ago


    Singapur, Singapore Marina Bay Sands Full time

    Job Responsibilities To setup, coordinate, and operate basic audio, video, and lighting services. Such services include but not limited to liaising with internal departments, supplying, installing, dismantling, standing-by and operating of AV and lighting works in accordance to event orders / service orders and/or on site instructions etc. for event...

  • AV Technician

    4 weeks ago


    Singapur, Singapore Marina Bay Sands Full time

    Job Responsibilities To setup, coordinate, and operate basic audio, video, and lighting services. Such services include but not limited to liaising with internal departments, supplying, installing, dismantling, standing-by and operating of AV and lighting works in accordance to event orders / service orders and/or on site instructions etc. for event...


  • Singapur, Singapore Nanyang Technological University Full time

    This role will be responsible for ensuring smooth operation and support for end-user computing devices and audiovisual (AV) systems across the organization. This individual will play a supporting role in IT and audiovisual (AV) projects, ensuring successful implementation, and delivering high-quality solutions to meet the needs of our clients. The ideal...

  • AV/ICT technician

    1 month ago


    Singapur, Singapore Seacare Manpower Services Pte Ltd Full time

    Public Address (PA) SystemTrain the PA crew (comprises of pupil volunteers) to take charge of the Public Address System equipment / service during events;Maintain PA systems in the organization – monitor, troubleshoot, provide maintenance and escalate unresolved problems to relevant vendors; coordinate with vendors on site where installation and repair...

  • AV/ICT technician

    4 weeks ago


    Singapur, Singapore Seacare Manpower Services Pte Ltd Full time

    Public Address (PA) SystemTrain the PA crew (comprises of pupil volunteers) to take charge of the Public Address System equipment / service during events;Maintain PA systems in the organization – monitor, troubleshoot, provide maintenance and escalate unresolved problems to relevant vendors; coordinate with vendors on site where installation and repair...


  • Singapur, Singapore Marina Bay Sands Full time

    JOB SCOPE Job Responsibilities To produce CAD drawings (2D and/or 3D) for event setup and audio visual productions using CAD drawing tools and 3D modeling and rendering tools. To assist design event layout and illustrations for clients, internal stakeholders and submissions to relevant authorities using CAD (Computer Aided Design) and drafting...


  • Singapur, Singapore Marina Bay Sands Full time

    JOB SCOPE Job Responsibilities To produce CAD drawings (2D and/or 3D) for event setup and audio visual productions using CAD drawing tools and 3D modeling and rendering tools. To assist design event layout and illustrations for clients, internal stakeholders and submissions to relevant authorities using CAD (Computer Aided Design) and drafting...