IT Support Engineer

1 week ago

Singapur, Singapore Pathlight School Autism Resource Centre (Singapore) Full time

Join us to Transform Lives

Autism Resource Centre (Singapore) or ARC(S), is a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society. ARC (S) offers a wide range of services: Pathlight School, and two social enterprises, The Art Faculty and Professor Brawn.


Pathlight School is the first autism-focused school in Singapore to offer a unique blend of mainstream academic curriculum and life readiness skills. We are currently the largest special education school in Singapore and due to our further expansion, we invite candidates who have proven commitment and competence to join us in the role of IT Support Engineer.


The Team:

The Education Technology Services (ETS) provides an enabling, robust and supportive technological environment to empower users guided by principles of accountability, security and privacy. Ultimately, it is the rocket fuel of the organisation, jetting it forward and yet safe to use.


Your Impact and Contribution:

We are looking for an energetic and passionate technical specialist to help us realise our vision of building the next-gen learning community of empowered future technology leaders and learners. This role value adds through ensuring the organisation possesses a strong and secured network backbone that enhances all IT services needed by the organisation as well as by ensuring a safe and secured IT environment with zero compromises and breeches.


What you'll be Involved In:

Information Technology (IT) & Audio Visual (AV) Asset Management

  • Coordinate with vendors on IT & AV equipment installations, service, maintenance and repairs;
  • Maintain IT & AV equipment asset movement (loan and tracking) and administer asset purchases
  • Provide IT & AV assistance and user training;
  • Execute termly IT & AV preventive and maintenance plan;
  • Ensure appropriate monitoring of IT & AV performance and provide recommendation on latest IT & AV product offering for future upgrades.
  • Strictly adhere and preserve confidentiality of all IT & AV information;
  • Regularly gives status reports across projects and addresses issues as appropriate;
  • Complies with school wide policies and procedures.
  • Assist in the development of standard operating procedures and policies.


Support

  • Perform basic educational software, educational portals and application support such as user accounts administration, application updates and upgrades and user training and guides on how to use
  • Provides 1st line support for IT & AV needs on events, trainings and troubleshooting and technical support for classrooms (e.g. AV system, projectors, visualizers, Computers, and all other IT Equipment);
  • Manages IT Hotline and Helpdesk email for urgent requests for support
  • Any other responsibilities as assigned by Head of Department.

Requirements

Your must-haves

  • Degree Qualification in Information Technology / related field
  • Minimum 2 years of experience in IT support
  • Able to work in a fast-paced environment

Your good-to-haves

  • Possess good written and verbal communication skills
  • Hands-on, self-motivated
  • Able to work independently as well as working in a team setting
  • Desire to learn about autism and the passion to serve the autism community


Benefits

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

We apologise that only shortlisted candidates will be notified.

  • Sales Director

    2 weeks ago

    Singapur, Singapore Support Revolution Full time

    Select how often (in days) to receive an alert: Create Alert Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the fastest growing company among the Silicon Valley Top 50 technology firms. Our...

  • Sales Director

    2 weeks ago

    Singapur, Singapore Support Revolution Full time

    Select how often (in days) to receive an alert: Create Alert Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the fastest growing company among the Silicon Valley Top 50 technology firms. Our...

  • Sales Director

    2 weeks ago

    Singapur, Singapore Support Revolution Full time

    Select how often (in days) to receive an alert: Create Alert Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the fastest growing company among the Silicon Valley Top 50 technology firms. Our...

  • IT Support Engineer

    2 weeks ago

    Singapur, Singapore ST Engineering Full time

    Title: IT Support Engineer Job ID: Location: Land - Sin Ming Road, SG Description: Responsibilities Support implementation of new systems and system changes. Manage IT assets and IT systems in terms of supporting, troubleshooting and administration. Ensure new PCs are set up in accordance with Company's policies. Support in Cybersecurity matters...

  • IT Support Engineer

    4 weeks ago

    Singapur, Singapore ST Engineering Full time

    Title: IT Support Engineer Job ID: Location: Land - Sin Ming Road, SG Description: Responsibilities Support implementation of new systems and system changes. Manage IT assets and IT systems in terms of supporting, troubleshooting and administration. Ensure new PCs are set up in accordance with Company’s policies. Support in...

  • Support Engineer

    2 weeks ago

    Singapur, Singapore Talent Trader Group Full time

    Responsibilities:Provide technical support for audio technologies and systems to clients. Troubleshoot and resolve technical issues related to audio equipment and software. Collaborate with cross-functional teams to design and implement audio solutions for clients. Conduct product demonstrations and trainings for clients on the usage and maintenance of audio...

  • Production Support Engineer

    6 days ago

    Singapur, Singapore Encora Inc. Full time

    Production Support Engineer Experience: 6 years Job Mode: Full-time  Work Mode: On-site The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from...

  • IT Support Engineer

    2 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionJOB SUMMARY:You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.RESPONSIBILITIES:1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.2. Perform installations,...

  • IT Support Engineer

    4 weeks ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionJOB SUMMARY:You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.RESPONSIBILITIES:1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.2. Perform installations,...

  • Product Support Engineer

    1 month ago

    Singapur, Singapore Teradyne Full time

    Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths,...

  • Product Support Engineer

    4 weeks ago

    Singapur, Singapore Teradyne Full time

    Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths,...

  • Technical Support Engineer

    2 weeks ago

    Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    DescriptionTechnical Support Engineers (TSEs) provide assistance for technical issues related to KLA equipment, tackling challenges that field product support teams may struggle with. This role demands a deep understanding of system operations and the ability to solve complex problems.Responsibilities:Exercise judgment within established practices to achieve...

  • IT Support Engineer

    4 weeks ago

    Singapur, Singapore Singapore American School Full time

    Singapore American School (SAS) is an independent, non-profit, co-educational day school offering an American-based curriculum for preschool through grade 12 with more than 4,000 students from more than 50 nations and over 700 faculty and staff on one campus. Our core technology platforms consist of Apple endpoint devices and Google Workspace for Education...

  • Network Support Engineer

    4 weeks ago

    Singapur, Singapore ST Engineering Full time

    Title: Network Support Engineer Job ID: Location: ST Engineering Jurong East Bui, SG Description: ST Engineering  is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than countries. The Group uses technology and innovation to solve real-world problems...

  • Middleware Support Engineer

    1 month ago

    Singapur, Singapore OCBC Bank Full time

    Middleware Support Engineer-(240000NL) Description Role Summary L1/L2 Support Engineer providing day-to-day support for Middleware across Cloud and On-Prem setup. As a Support Engineer, you will be the go-to liaison responsible for solving our stakeholder’s cases and arming them with required tools and techniques to help them get the most out of...

  • Middleware Support Engineer

    4 weeks ago

    Singapur, Singapore OCBC Bank Full time

    Middleware Support Engineer-(240000NL) Description Role Summary L1/L2 Support Engineer providing day-to-day support for Middleware across Cloud and On-Prem setup. As a Support Engineer, you will be the go-to liaison responsible for solving our stakeholder’s cases and arming them with required tools and techniques to help them get the most out of...

  • Technical Support Engineer

    1 month ago

    Singapur, Singapore Magnet Forensics Full time

    Magnet Forensics is seeking an experienced, customer focused Technical Support Engineer to join our expanding team.Reporting to the Technical Support Manager, this is a fully remote role where you will be providing high-level and highly technical customer support for our cutting-edge digital forensics tools.This role is working directly with customers who...

  • Technical Support Engineer

    1 month ago

    Singapur, Singapore OUR RECRUITERS LLP Full time

    Roles & Responsibilities be the primary technical contact for customers Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services identify and translate customers’ requests ; handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis...

  • Technical Support Engineer

    4 weeks ago

    Singapur, Singapore OUR RECRUITERS LLP Full time

    Roles & Responsibilities be the primary technical contact for customers Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services identify and translate customers’ requests ; handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis...

  • Engineering Support Offload Coordinator

    2 weeks ago

    Singapur, Singapore Safran Full time

    Job Description Job Summary Safran Aircraft Engines Maintenance Repair and Overhaul network is specialized in CFM engines maintenance. Safran Aircraft Engines shops and subcontractors (offload shops) all around the world compose this network. The Engineering Support Offload Coordinator is dedicated to one or several shops based in Asia and has two...