Director (Customer Service & Quality Management)

Responsibilities: Produce quality research on specific topic(s) assigned by the Board Analyse data and provide writeup Present complex information effectively to a range of audiences Oversee contents, editing and publishing of publications both in print and electronic media Review RIMA's research output and make recommendations to the Board Publish...

The Development and Reintegration Programme (DRP) was launched on 10 March 2017. The programme aims to provide a structured and holistic approach in the provision of a reintegration programme for clients, commencing from incarceration to post-release, and aftercare. The aftercare component allows clients to have a network of support after their release. Case...

The Development and Reintegration Programme (DRP) was launched on 10 March 2017. The programme aims to provide a structured and holistic approach in the provision of a reintegration programme for clients, commencing from incarceration to post-release, and aftercare. The aftercare component allows clients to have a network of support after their release. Case...

:Provide support to Commercial & amp; International Client DeliveryEngagement Camp team on service delivery related matters in Commercial Sector portfolios.Commercial & amp; International service delivery function.The service scope is to provide day to day support of delivery matters for managing customers requirements and Service Level Agreements.Job...

Description:Provide support to Commercial & amp; International Client DeliveryEngagement Camp team on service delivery related matters in Commercial Sector portfolios.Commercial & amp; International service delivery function.The service scope is to provide day to day support of delivery matters for managing customers requirements and Service Level...

About the role:Job Purpose:Customer dedicated senior leader having overall accountability & responsibility for quality of service, customer satisfaction, service level management, service improvements & enhancements for all implemented Orange insourced and outsourced services on a major multi-national customer. To position service management product offering...

BreakFast at Fluffy's Boutique Pet Hotel & Grooming (BFF) is a leading hotel in Singapore for Canine friends. A leading provider in Pet Care, BFF offers boarding, daycare and grooming in an immaculate and impressive establishment. The expert team at BFF also provides dietary, training and behaviour advice and offers basic medical care, supplements and care...

1. Report directly to the Managing DirectorAssist the Managing Director in the running of the company's Operations DepartmentEnsure that all staff adhere to all rules and regulations of the Company and customers.Responsible for ensuring that all operational matters at various levels are attended to.Monitor information relating to customer perception and...

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)Ensure cleaning teams adhere to safety measures to during cleaning operationAssist in budget planning for cleaning operationsReview daily cleaning job reports for...

Roles & ResponsibilitiesPrimary Responsibilities and Key Roles: Enhance endtoend customer journey through:Customer feedback management (VOCs, Service audits, Data analysis & insights, etc.) Active engagement of relevant stakeholders to address customer pain points Ownership of Service Recovery guidelines to empower front liners to resolve customer issues...

**JOB SUMMARYWe are seeking an experienced Quality Assurance (QA) Director setup the team, develop, implement and lead the vision and in formulating a world-class Quality Assurance (QA) strategy for the product delivery of our yet to be announced next generation integrated best-of-suite enterprise solutions. You will be directly involved as part of the next...

Roles & ResponsibilitiesJob Descriptions: To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff. To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff. ...

Roles & ResponsibilitiesJob Descriptions: To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff. To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff. ...

The CompanyPerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end markets to accelerate scientific outcomes. Since 1937, PerkinElmer has served as a trusted partner in laboratory analysis and...

The CompanyPerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end markets to accelerate scientific outcomes. Since 1937, PerkinElmer has served as a trusted partner in laboratory analysis and...

The CompanyPerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end markets to accelerate scientific outcomes. Since 1937, PerkinElmer has served as a trusted partner in laboratory analysis and...

The CompanyPerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end markets to accelerate scientific outcomes. Since 1937, PerkinElmer has served as a trusted partner in laboratory analysis and...

The Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company.As Customer Support Director, your mission will include:Developing and maintaining relationships with a portfolio of Airlines. Strengthening the relationship with ATR Operators and ensuring...

Customer Service Quality Manager (Luxury Retail / Consumer Retail) Leading Luxury Retail MNC Strategic Leadership Role Location: Singapore, Singapore About Our Client Our client is a distinguished French luxury brand is celebrated for its minimalist design, impeccable craftsmanship, and timeless elegance. The brand has become a symbol of modern luxury,...

Summary & OverviewAs one of the managers of Asean South, you will be responsible for the effective operation of the Technical Solutions department. You will motivate and lead the Field Service Engineering (SE) and Application Support (AS) teams to ensure optimal hardware and reagent performance and correct use of bMx products.Additionally, as part of...