Operations Manager, IT End-user
2 weeks ago
Will be Involved in the onsite IT Infrastructure, Project Management assignments, Strategy formation assignments and Procurement advisory assignments for the customers.
He will lead and deliver multiple small to medium sized development and enhancement for EUCD / Server and network.- Be the SPOC for customer and internal teams
- Provide enduser communication for service outages, system upgrading, service improvement, service implementation, and service retirements.
- Manage and supervise IT Professionals (employee and contractors) working in the IT operations area.
- Develop standards of workstations, mobile devices, printers and other devices routinely.
- Manage the development and maintenance of documentation including Agency policies, procedures, and technical reports relating to IT operations.
- Drive continuous improvement for IT service Management
Job Types:
Full-time, Permanent, Contract
Benefits:
- Professional development
Schedule:
- Day shift
- Monday to Friday
Work Location:
In person
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