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Associate, Client Services
4 months ago
Responsibilites
- Actively support the onboarding projects for new B2B business partners, including both Asset Managers and Distribution Partners.
- Collaborate with new and existing B2B business partners in the onboarding process for new funds on the platform.
- Serve as the primary point of contact for our business partners, handling their daytoday queries.
- Contribute to maintaining the client hotline during business hours.
- Provide highlevel support to the sales and business development teams by conducting internal and external research, analysis, and investigations.
- Assist in the development and continual improvement of internal processes, collaborating with key stakeholders to enhance operational efficiency.
- Possess a minimum of 3 to 5 years of professional experience in the financial industry, preferably in Asset Management and/or Investment Fund operations.
- Hold a bachelor's degree in finance, economics, business administration, or a related field.
- Demonstrate a basic understanding of the financial services industry.
- Exhibit a clientoriented attitude with strong communication skills, resilience, sovereignty, and team spirit.
- Proficient in written and spoken English, with additional language skills considered an advantage.