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Production Support Analyst
2 weeks ago
Client Description:
Job Description:
Position:
Production Support
Employment Type: 1-year Agency Contract (Highly renewable)
Location:
Central
Mode of Work:
Hybrid
Key Skills:
JAVA, Python, OIM, Linux scripting, Middleware
Key Responsibilities
- Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardised format.
- Developing custom BI reports
- Create and generate Linux scripts based on the client requirements
- Support daytoday functional and business technology support including incident and problem management, root cause analysis.
- Expected to drive improvements through influence and strong relationships with managers in other teams.
- Correlate events across multiple systems to proactively surface and resolve deep, underlying issues
- Provide after office hours' standby support and for emergency recoveries, including managing major incident of critical services.
- Developing customerfacing support documentation, when appropriate, to summarize common support issues.
- Collaborating with wider Product Support, Sustaining and Engineering teams to identify root cause and solutions.
Job Requirements:
- 59 years of relevant experience in JAVA and Python to develop complex solutions for automation.
Knowledge in Identity Management domain (Oracle Identity Governance) is preferable
:
- Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting
- Working knowledge of Java Scripts, WebLogic, JBOSS, API's
- Excellent troubleshooting skills
Networking infrastructure
- Proxies, Load balancers, Firewalls, SSL
- Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters
- Working Knowledge on Directory
- LDAP and AD Databases
- SQL, Oracle and Reporting BI Publisher
- Excellent Communication both verbal and written; support is conducted via webbased ticketing system and over web conferencing
- Demonstrable collaboration and teamwork skills
- Ability to be a good listener; identifying key information in order to reproduce a customer's problem remotely
If you are interested in the role above please get in touch directly with Stefan Olsem for further discussion or Click APPLY NOW Below.
Data provided is for recruitment purposes only.
Tangspac Consulting Pte Ltd
03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name:
Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432
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