Service Coordinator

2 weeks ago


Singapur, Singapore TRUST RECRUIT PTE. LTD. Full time

Roles & Responsibilities

  • Attend to customers' inquiries/complaints through phone/email/fax and ensure necessary actions are taken and followed through.
  • Prepare and generate quotations/charges for customers, Job Order Processing (JOP).
  • Liaise with subcontractors, customers, and other related authorities/parties to ensure services are completed within timelines and to customer's satisfaction.
  • Sort out service reports upon completion, ensuring they are well documented and uploaded to the SMS system.
  • Prepare service request form/SMS order for vendors/subcontractors.
  • Prepare shipping form for the delivery of items to customers.
  • Reservations and bookings of air tickets.
  • Prepare and draw materials/parts for subcontractors or Technicians/Engineers.
  • Raise purchase requisitions to obtain accessories, installation materials, or parts required in projects/service jobs.
  • Ensure orderly records are in place for all work schedules, proper filing systems, and documentation (e.g., repair receipts, service reports, quotations, service requests, etc.).
  • Coordinate and maintain schedules for projects and service works for all service personnel.
  • Handle all equipment warranty claims.
  • Perform other ad-hoc duties as assigned by the Manager.

Requirements

  • GCE 'N'/'O'/'A' Level with 3-4 years of related working experience OR Diploma holder, preferably in Business Administration, with 1-2 years of related working experience.
  • Computer literacy and good communication skills.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the PDPA.

Tell employers what skills you have

  • Administration
  • Order Processing
  • MS Word
  • Coordinates work
  • Purchase Orders
  • Warranty
  • Filing System
  • Shipping
  • Quotations
  • Computer Literacy


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