Current jobs related to Service Desk Delivery Lead - Singapur - NCS
-
Service Desk Service Delivery Lead
4 months ago
Singapur, Singapore NCS Group Full timeWith us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for...
-
IT Service Desk Transformation Manager
3 weeks ago
Singapur, Singapore Nanyang Technological University Full timeNanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of...
-
IT Service Desk Transformation Manager
1 week ago
Singapur, Singapore Nanyang Technological University Full timeAbout the RoleNanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. Our primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's...
-
Singapur, Singapore Applied Materials Full timeJob SummaryWe are seeking a highly skilled and experienced Service Desk and Deskside Operations Manager to lead our Asia operations. The successful candidate will be responsible for managing the service desk and deskside support teams, ensuring seamless delivery of services to our customers.Key ResponsibilitiesManage the Asia service desk and deskside...
-
Service Desk Engineer
2 months ago
Singapur, Singapore ST Engineering Full timeTitle: Service Desk Engineer Job ID: Location: ST Engineering Hub, SG Description: Job Req ID: About ST Engineering ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries. The Group uses technology and innovation to...
-
Service Desk Support Specialist
1 day ago
Singapur, Singapore ST Engineering Full timeAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart...
-
Assistant Manager, IT Service Desk Transformation
4 months ago
Singapur, Singapore Nanyang Technological University Full timeNTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...
-
Service Desk Support Specialist
1 day ago
Singapur, Singapore U3 Full timeJob SummaryWe are seeking a skilled Service Desk Analyst to join our team at U3 Infotech. As a Service Desk Analyst, you will be responsible for providing exceptional technical support and customer service to our clients across a wide range of technologies.Key Responsibilities:• Respond to and resolve technical issues and requests for help via phone,...
-
Service Delivery Lead
1 day ago
Singapur, Singapore Careers@Gov Full timeJob Title: Service Delivery LeadAt Careers@Gov, we are seeking a highly skilled Service Delivery Lead to join our team. As a key member of our organization, you will play a crucial role in harnessing technologies to deliver value-added services to government agencies.Key Responsibilities:Provide strategic and tactical leadership in driving ICT initiatives,...
-
Service Delivery Lead
5 days ago
Singapur, Singapore Careers@Gov Full time### Job Title: Service Delivery Lead ### Job Summary We are seeking a highly experienced Service Delivery Lead to join our team at Careers@Gov. As a key member of our organization, you will play a critical role in harnessing technologies to deliver value-added services to government agencies. ### Key Responsibilities * Provide strategic and tactical...
-
Service Desk Analyst
4 months ago
Singapur, Singapore U3 Full timeJob Purpose Provide L1/L2 technical troubleshooting & customer service across a wide range of technologies as part of our Shared Service Desk. Support clients via various channels i.e phone, ticket portals, emails. Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal...
-
Service Delivery Management Lead
6 days ago
Singapur, Singapore NCS Full timeJob Title: Service Delivery Management LeadWe are seeking a highly skilled Service Delivery Management Lead to join our team at NCS. As a key member of our organization, you will be responsible for overseeing the delivery of our services and ensuring that they meet or exceed our clients' expectations.Key Responsibilities:Client Relationship Management: Build...
-
Singapur, Singapore Applied Materials Full timeJob SummaryAs the Asia Service Desk and Deskside Operations Manager at Applied Materials, you will be responsible for managing the Asia service desk and deskside support, which includes centralized service desk centers and distributed on-site deskside operations in Asia countries. This role requires a strong leader who can manage the service and cost...
-
Service Delivery Management Lead
1 month ago
Singapur, Singapore NCS Full timeJob DescriptionWe’re searching for a Service Delivery Management Lead to be part of our diverse team of talents here at NCS!If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!What we seek to accomplish together:Client...
-
Service Desk Manager
3 weeks ago
Singapur, Singapore 5160 Kyndryl (Singapore) Pte. Ltd. Full timeAbout UsAt 5160 Kyndryl (Singapore) Pte. Ltd., we design, build, manage, and modernize mission-critical technology systems that the world depends on every day. Our company is always moving forward, pushing ourselves to build a more equitable, inclusive world for our employees, customers, and communities.The RoleWe are seeking a Service Desk Manager to join...
-
Service Delivery Lead
2 weeks ago
Singapur, Singapore Careers@Gov Full time### Job Summary As a Service Delivery Lead at Careers@Gov, you will play a key role in harnessing technologies to deliver value-added services to government agencies. You will lead the team in driving and executing ICT initiatives, apps, and services, in partnership with the Chief Information Officer of the assigned agencies. ### Key Responsibilities *...
-
Service Delivery Management Lead
2 months ago
Singapur, Singapore Singtel Full timeNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...
-
Service Desk Support Specialist
3 weeks ago
Singapur, Singapore U3 Full timeJob SummaryU3 Infotech is seeking a highly skilled Service Desk Support Specialist to join our team. As a key member of our Shared Service Desk, you will provide technical support and troubleshooting services to our clients across a wide range of technologies.Key Responsibilities:Respond to technical incidents and requests for help via various channels,...
-
Singapur, Singapore Singtel Full timeCybersecurity Service Delivery Management LeadNCS is a leading technology services firm that operates across the Asia Pacific region, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and...
-
Service Desk Specialist
4 days ago
Singapur, Singapore U3 Full timeJob DescriptionAt U3, we are seeking a highly skilled Service Desk Engineer to join our team. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our users.Key Responsibilities:Diagnose and resolve technical issues and requests in a timely and efficient manner.Log and track...
Service Desk Delivery Lead
3 months ago
NCS is a prominent technology services company operating in the Asia Pacific region, collaborating with governments and businesses to drive technological advancements and improve communities. With a team of over 10,000 experts in 49 different fields, NCS delivers comprehensive technology services to clients, leveraging digital, cloud, and platform capabilities, along with core offerings in application, infrastructure, engineering, and cyber security. NCS also fosters partnerships with leading tech firms, research institutions, and startups to promote open innovation and collaboration.
We prioritize creating a safe and healthy environment for our employees and clients by mandating full vaccination for all potential hires.
Join us as a Service Center Manager, where your role will encompass:
Service Management
- Monitor and report SLA/KPI of systems within the System Family to the client
- Engage directly with clients for project delivery and support
- Update clients on operational concerns and propose solutions
- Provide regular status updates and reports on system health and issues
- Participate in various management meetings and review sessions
- Support project teams and suggest improvements for IT governance and efficiency
- Develop annual management plans for client submission
IT Configuration Management
- Review IT asset inventory records and maintain obsolescence management
- Submit reports to the client as required
Incident Management
- Lead incident investigations and recommend solutions for recurring issues
IT Security Management
- Schedule security scans for systems, verify vulnerability fixes, and report suspicious activities
- Track and address security vulnerabilities promptly
- Submit monthly security reports
