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Product Service Consultant

4 months ago

Singapore GLODON INTERNATIONAL PTE. LTD. Full time

Job Description & Requirements:

  • To implement service work including training, project guidance, hotline on duty and software update to clients
  • To work with sales people while doing sales demo assistance
  • To do product requirement collection and contribute suggestions to product new feature development
  • To assist product team to do test of new version software
  • To learn new features timely when product team release new version software
  • To follow up company's service policy to implement service work and maintain customer relationship
  • To manage existing clients' software usage situation and relationship maintenance by giving monthly call return
  • Case Project collections and methodology summary

Requirements:

  • Candidiate need to have construction industry and QS background
  • Take initiative to understand the indepth knowledge on our inhouse products as well as other products in the market while liaising with client
  • Proactive and ability to work independently
  • Excellent interpersonal and communication skills
  • Strong problemsolving abilities
  • Basic knowledge in Microsoft Office and Excel
  • Fluent in written & verbal English, spoken Mandarin language will be advantageous.