![MCI Group](https://media.trabajo.org/img/noimg.jpg)
Senior Executive, IT and Facilities
1 week ago
We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.
As part of the HR & Admin department, the Senior Executive, IT and Facilities ensures efficient and effective daily office operations, and smooth internal workflows and processes.
(A) IT Support Responsibilities
- Provide basic daytoday user and desktop support to employees in Singapore office
- Provide user IT onboarding including account creation and setup, allocation and deployment of laptops, basic user training
- Liaise with IT vendor (external) and remote Group IT (internal) teams to evaluate or troubleshoot IT issues
- Work with IT teams and various stakeholders on implementation, upgrades and transformation projects
- Manage the general maintenance and upkeep of IT tools and equipment (hardware and software) including computers, accessories, AV and printers
- Update IT inventory records
- Assist with IT procurement
(B) Office Management Responsibilities
- Act as the point of contact with building management for tenant meetings, communication and security emergencies
- Carry out general office facilities support services
- Maintain and housekeep office furniture, fixture and fittings
- Manage workplace safety and health function and ensure compliance
- Manage vendors and contracts/agreements to ensure fulfilment of service levels and avoid disruption of operations
- Maintain updated filing system and records of HR & Admin files and documents
- Partner with team members on reception duties including receiving phone calls, visitors and couriers
- Process daily invoices and ensure payments are timely made
- Issue Purchase Orders
- Organise and participate in employee activities and programmes
- Contribute proactively towards the efficiency of the daily office operations and processes
Requirement
- Minimum Polytechnic Diploma qualification
- At least 5 years of relevant work experience
- Experience with project management is advantageous
- Able to multitask, organise and prioritise
- Able to work independently as well as in a team
- Demonstrate a customer service mindset with a proactive disposition
- Possess excellent communication and problem solving skills with a sense of urgency
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