Senior Executive, IT and Facilities

1 week ago


Singapore MCI Group Full time

We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.

Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.

We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.


As part of the HR & Admin department, the Senior Executive, IT and Facilities ensures efficient and effective daily office operations, and smooth internal workflows and processes.


(A) IT Support Responsibilities

  • Provide basic daytoday user and desktop support to employees in Singapore office
  • Provide user IT onboarding including account creation and setup, allocation and deployment of laptops, basic user training
  • Liaise with IT vendor (external) and remote Group IT (internal) teams to evaluate or troubleshoot IT issues
  • Work with IT teams and various stakeholders on implementation, upgrades and transformation projects
  • Manage the general maintenance and upkeep of IT tools and equipment (hardware and software) including computers, accessories, AV and printers
  • Update IT inventory records
  • Assist with IT procurement

(B) Office Management Responsibilities

  • Act as the point of contact with building management for tenant meetings, communication and security emergencies
  • Carry out general office facilities support services
  • Maintain and housekeep office furniture, fixture and fittings
  • Manage workplace safety and health function and ensure compliance
  • Manage vendors and contracts/agreements to ensure fulfilment of service levels and avoid disruption of operations
  • Maintain updated filing system and records of HR & Admin files and documents
  • Partner with team members on reception duties including receiving phone calls, visitors and couriers
  • Process daily invoices and ensure payments are timely made
  • Issue Purchase Orders
  • Organise and participate in employee activities and programmes
  • Contribute proactively towards the efficiency of the daily office operations and processes

Requirement

  • Minimum Polytechnic Diploma qualification
  • At least 5 years of relevant work experience
  • Experience with project management is advantageous
  • Able to multitask, organise and prioritise
  • Able to work independently as well as in a team
  • Demonstrate a customer service mindset with a proactive disposition
  • Possess excellent communication and problem solving skills with a sense of urgency
MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference

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