Parts Administration Executive

2 weeks ago


Singapore KION SOUTH ASIA PTE. LTD. Full time
**Job Responsibilties

  • Receiving & processing of spare parts order from Linde / STILL / Baoli dealer network
  • Perform order processing duties: sales order, purchase order, billing and shipping arrangement
  • Work closely with customers, factories and freight forwarders to ensure timely shipment and delivery
  • Swift response to customers enquiry, & shipment enquiries
  • Compilation & distribution to Dealer of yearly part price list & any interim price adjustment from factories
  • Ensure safetyrelated field campaigns must be implemented immediately and at least within the period specified by the factory
  • Ensure the costs incurred are settled with the factory via a warranty claim
  • Maintain and update FASL and FASN warranty databases and records
  • Ensure quick, smooth settlement of warranty and goodwill claims in a way that is satisfactory to all the direct Linde entities and dealers of KSAS (Linde, STILL, and Baoli)
  • Develop and implement warranty policies and procedures
  • Manage warranty claim processing and documentation
  • Analyse warranty claim reports to identify potential issues and recommend solutions
  • Provide customer service and warranty support Maintain and update warranty databases and records
**Job Requirements

  • Min a Diploma holder in any field
  • Min 3 years of relevant experience
  • Working knowledge in spare parts administration will be added advantage
  • Familiar with SAP
  • Good communication & interpersonal skills
  • Team player
  • Proficient in Microsoft Office


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