Raffles Hotel Singapore

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore's service experience throughout the entire guest journey.Primary ResponsibilitiesExecutes Core Tasks of the Lobby Operation Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in...

The Raffles Service Agent delivers friendly and professional service that meets guest's reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional Service Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests...

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.Primary ResponsibilitiesExecutives Concierge Core Tasks Accommodates all...

The position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.Primary ResponsibilitiesManages All Porterage Tasks Supervises and participates in the activities of the personnel in charge of handling and...

The Raffles Service Agent delivers friendly and professional service that meets guest's reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional Service Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests...

The Spa Concierge is responsible for the management of appointment bookings, data collection, consolidate reports and generate sales opportunities through a variety of techniques. This position is expected to maintain guests' confidentiality and adhere to the PDPA (Personal Data Protection Act) policy.Primary ResponsibilitiesSales and guest experience...

Job Description:The Raffles Butler is at the center of the Raffles Hotel Singapore residents' service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements. The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to...

Job Description:Reporting to the Hotel Manager and the General Manager or Managing Director, the Sustainability Manager will be a driving force behind the organization's sustainability efforts, enforcing company environmental initiatives and goals while contributing to the reputation of Raffles and Accor as a responsible corporate citizen and enhancing brand...

Company DescriptionThe Retail Leader is responsible for attending to guests in a professional, efficient and polite manner as set out in Raffles Hotel Singapore's Standard Operating Procedures and Policies. In addition, the position is to up-sell Raffles merchandise and meet guest shopping experience expectation as well as to maximise margins. To ensure...

The position is responsible in providing an efficient audit in accordance with Policy and Procedure and ensuring the accurate reporting of hotel revenue.Primary ResponsibilitiesResponsible for Accurate Reporting of Hotel Revenue Ensures all room revenue is captured through interface. Reconciles Food and Beverage, Shop and Spa revenue report against Opera...

The position is responsible for maintaining administrative duties for Retail Store and ensure Retail store is smoothly run and neatly maintained.Primary Responsibilities To work closely with Boutique Manager and Assistant Boutique Manager to ensure all backend work process flow is maintained and support Boutique's operations To generate and compile monthly...

The position is responsible for conducting all teams partaking in a guest's arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.Primary ResponsibilitiesDelivers the Raffles Hotel Singapore Arrival and Departure Experience Ensures guests receive...

Company DescriptionThe position is responsible for achieving and maintaining the highest standards of food preparation quality and guest satisfaction. Main responsibilities include, but not limited to quality and cost control whilst upholding high levels of hygiene and sanitation.Primary ResponsibilitiesFood Quality To be responsible for monitoring food...

The position is responsible in assisting the IT Manager to handle the day-to-day IT operations. The IT Executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, supporting the internal IT Helpdesk, troubleshooting hardware and software issues and providing resolutions to IT...

The Receptionist/Concierge is responsible for the good management of the appointment bookings, whilst supporting the collection of data and consolidation of reports. He/she is responsible for generating sales opportunities through a variety of techniques, develops and attains guest experience in the Spa and sells products and services offered by the spa....

The Security Manager is responsible for the administration and operations of the Security Department and works closely with the other department to achieve safety and security for the Hotel.Primary ResponsibilitiesManagement And Leadership Of The Security Team Prepares Daily Duty Roster as prescribed by the approved Duty Posts for the security staffs under...

The Assistant Boutique Manager is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain...

The role of a Lifeguard delivers the highest level of guest service as to ensure guests' experience a luxurious and enjoyable time by the pool. The role requires to perform and enhance multiple guest's experience from welcoming all guest, and ensuring their safety by the pool.Primary Responsibilities Oversee the safety of swimmers and prevent injury by...

Job Description:The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.Primary...

Company DescriptionThe Assistant Boutique Manager is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to...