Workplace Specialist

2 weeks ago


Singapore SELECT 4 PTE. LTD. Full time

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintains effective communication with Brands' retail operation team, store team and store planning team.
  • Responsible for operations of deployed workplace solutions, maintaining service level and corporate standard across offices and brands in SEAO.
  • Align global workplace initiative, corporate standard and local requirement in SEAO to roll out workplace solutions and enhancement projects.
  • Provide timely support on technical solutions to regional helpdesk and country IT teams.
  • Provide technical documentations and trainings to internal or external parties for deployed workplace solutions.
  • Stay up to date on latest technology development and proactively communicate with global technical solutions team and regional

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Sound knowledge and experience of supporting retail operations in luxury industry
  • Customer centric and aims to deliver exceed expectation
  • Excellent analytical and problemsolving skills
  • Handson ITAM
  • IT service management tool such as SCCM, Jamf is an added advantage
  • Able to work independently with minimum supervision
  • Able to work under pressure and to meet tight schedules
  • Good communication skill in both spoken and written English. Chinese and other dialects are advantages

QUALIFICATIONS:

  • Higher diploma in IT (or computing related discipline) or above
  • More than 4year experience in IT support with a minimum of 2year in retail industry, luxury retail preferred
Project management qualification is a plus

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