Healthcare Operations Manager

2 weeks ago


Singapore PROTON THERAPY PTE. LTD. Full time

Key Duties & Responsibilities:

  • Liaise with department managers and responsible for daily operating activities of wellness, imaging and radiotherapy clinics
  • Ensure all clinical policies, standard of procedures and clinic operations are in accordance with company guidelines, established procedures and protocols, and within the regulatory framework of the Ministry of Health, Singapore.
  • Manage and allocate manpower resources to meet clinics' requirement
  • Oversee and appraise staff performance
  • Encourage staff development and effective teamwork
  • Collate performance report monthly for all clinics
  • Support in delivering high impact, crossfunctional projects that could include expansion planning, launch of new business units, process improvement, budgeting, internal communications, etc.
  • Provide full administrative support and maintain accurate records of clinic operations
  • Implement service quality policies and procedures and uphold requirements of governing documents such as standard operating procedures and work instructions
  • Manage and align medical equipment partners and suppliers service standards to the company's expectations.
  • Contribute and work together with the marketing of the company's healthcare services according to the company's values including (but not limited to) ecommerce, advertising, public relations and brand awareness, merchandising and sales tools as and when required.
  • Execute strategies to allow for continued growth and provide clinic and imaging operations training and advice to healthcare professionals.
  • To manage and monitor budgets and maintain budget discipline.
  • Administrative duties as assigned by COOAny
- other duties as assigned by management
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