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Residential Concierge
2 weeks ago
Job Description:
Responsibilities:
- Attend to residents' requests in a timely and professional manner
- Manage facilities bookings and ensure they are carried out smoothly
- Provide excellent customer service to residents and guests
- Build positive relationships with residents, colleagues and vendors
- Respond to and follow up on inquiries and complaints
- Ensure the cleanliness and maintenance of the concierge desk and surrounding areas
- Maintain accurate records and provide regular reports to management
Qualifications:
- Minimum 2 years of experience in a customer service or hospitality role
- Strong communication and interpersonal skills
- Customeroriented mindset with a passion for delivering excellent service
- Ability to handle multiple tasks and prioritize effectively
- Must be able to work on Tuesday to Sunday (6 days), 12pm to 9pm, with Mondays and public holidays off
Join the BUTLER team and experience the opportunity to grow in your career and contribute to our commitment to provide exceptional service to our clients.
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