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Technical Support Engineer

3 months ago

Singapore AXEND PTE LTD Full time

Technical Support Engineer
**Axend Pte Ltd, Singapore

Offered Compensation:

Basic Monthly Salary:
$2800 to $4000 SGD (Negotiable with experience)

Commission Structure:
Available after confirmation

Probation/Trial Period: 3 months

Experience Preferred in:

Die bonder, wire bonder, dispenser, UV curing, oven, and other assembly equipment

Working Hours:

Monday through Friday, 9:00 AM to 5:00PM

About Us:

Axend Pte Ltd is a leading distributor of cutting-edge electronics assembly and test solutions.

We are committed to providing turnkey solutions to our customers while continually enhancing the electronics assembly expertise of our employees.

Our operations are headquartered in Singapore, and we source our products from top manufacturers in Europe, the USA, and Japan.

Our clientele includes major semiconductor and electronics manufacturing facilities, research and development centers, quality control departments, and more.

Key Responsibilities:

-
After-Sale Services:Execute aftersale services, including maintenance, calibration, machine commissioning and comprehensive operator training.
-
Product Testing:Collaborate with the team to conduct rigorous product testing and ensure successful sales order fulfillment.
-
Sales Support:Assist the sales team in delivering technically sound presentations and demos to prospective clients.
- **On
- and Off-site Support**:Respond promptly to on-site and off-site support requests and deliver effective and timely solutions for any product-related issues.
-
Process Development:Take a leading role in process development,identifying the best machine parameters to maximize production yield while ensuring efficiency and quality in manufacturing processes.

Reporting Structure:


This role reports to the Sales Manager based in Singapore and will be given training by a more senior technical support engineer.


Requirements:

-
Educational Background:Preferably hold a Degree/Diploma in Engineering, with a focus on Electrical, Electronics, Mechanical, or related disciplines.

-
Personal Attributes:Solution

- and self-driven, high level of critical thinking, possess a high level of self-confidence, maturity, and resourcefulness.
-
Communication Skills:Demonstrate strong communication and interpersonal skills to effectively interact with colleagues and clients.
-
Organizational Skills:Display effective organizational skills to manage tasks and responsibilities efficiently.