Onsite Service Technician

2 weeks ago

Singapur, Singapore PRISM+ Full time

We are seeking a experience onsite technician to join our team. As a onsite Technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality. You will have chance to work on a variety of Prism products. The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.

Responsibilities:

  • Provide onsite technical support and assistance to customer in resolving hardware and software issue.
  • Diagnose and troubleshoot technical issues, including mechanical, electrical, and software related problems.
  • Repair or replace faulty components at customer side
  • Maintain detailed of service records, repairs and equipment inventory.
  • Follow safety protocols and guidelines to ensure a safe working environment.
  • Provide excellent customer service by addressing client inquiries and resolving issues promptly.
  • Collaborate with team members and contractors to complete projects and assignments.
  • Any other ad-hoc duties as assigned by superior/or manager

Requirements

  • Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
  • Min 2 years' experience as a Refrigerator/ Ceiling Fans/ Television/ Monitor onsite Technician or similar role.
  • Familiarity with electrical/android systems and troubleshooting techniques.
  • Ability to read and interpret technical manuals and diagrams.
  • Excellent problem-solving and analytical skills.
  • Detail-oriented with a strong commitment to quality and safety.
  • Excellent communication and customer service skills.
  • Ability to work independently and under pressure.
  • Valid Class 3/3A driver's license or equivalent SG driving license.

Benefits

  • Annual Increment
  • Performance Bonus

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