RMA Onsite Technician
3 weeks ago
We are looking for an Onsite Technician with excellent communication and diagnostic skills.
As a technical support product specialist, you will be required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system issues.
Responsibilities:
- Provide repair, service and customer support during onsite visit
- Configuration of Ceiling Fan/TV/Monitor setup and other devices (i.e.; Android/ Apple devices)
- Work independently to diagnose and troubleshoot any onsite issues that arises at customer's place
- Record and update test report/ service report on a timely manner
- In-house repair and maintenance of Ceiling Fan, TV and Monitor that is exchanged by customer
- Support warehouse disposal activity
- Other duties as assigned
Requirements
- Min 3 years of working experience as an onsite TV Technician or relevant experience
- Driving License equivalent Singapore Driving License
- Comfortable with 6 days work week including weekend (rotated shift, 9am to 6pm)
- Willingness to perform overtime work when required
- Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.
Benefits
- Annual Increment
- Performance Bonus
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