Regional Relationship Manager

2 weeks ago


Singapore oneZero Financial Systems Full time
Regional Relationship Manager

Job Purpose:
The Regional Relationship Manager is responsible for enhancing client satisfaction, adoption, and retention across retail, wholesale, and institutional segments. This role involves blending sales and relationship management duties to optimize outcomes for the organization and its diverse clientele.

From initial engagement to post-implementation support, the Regional Relationship Manager serves as a liaison for assigned clients, ensuring seamless onboarding and optimal utilization of our product suite.

Collaborating closely with Operations, Sales, and Product teams, they also drive enhancements to the onboarding process, particularly in client communication and expectation management.


Duties:

  • Assist and guide clients through the onboarding process from sales to golive.
  • Conduct comprehensive product and service demonstrations for new and potential clients.
  • Foster and maintain relationships with assigned clients, driving product adoption, retention, and satisfaction.
  • Establish a trusted advisor relationship with each client, maximizing the value of our products and services.
  • Collaborate with clients to define and achieve critical goals and performance indicators.
  • Advocate for customer needs across departments.
  • Enhance client user experience and adoption rates by identifying and implementing product enhancements.
  • Identify upsell opportunities through the adoption of new features and products.
  • Serve as an escalation point for relationship and expectation management.
  • Analyze client feedback to identify product improvements that enhance satisfaction and revenue.
  • Assist in internal administrative processes.
  • Support Sales and Marketing in planning and executing clientfacing engagements and activities.

Required Skills and Experience:

  • Preferably hold a graduate degree.
  • 2 or more years of experience in Customer Success, Relationship Management, Account Management, Sales, or Operations, preferably in banking or foreign exchange.
  • Strong attention to detail and organizational skills.
  • Selfmotivated and able to work independently.
  • Excellent teamwork and collaboration skills.
  • Adaptability to a fastpaced environment.
  • Exceptional verbal and written communication skills.
  • Confident in delivering training and demonstrations.

Additional Skills will be considered an advantage:

  • Proficiency in MT4/MT5 platforms.
  • Knowledge of financial markets, including foreign exchange, DMA, equities, CFDs, swaps, and forwards.
  • Previous experience or understanding in FinTech, FX, CFD, or equities trading companies.
Job ID 234

  • Singapore NUHS Regional Health Services Office Full time

    Manager, Customer Relationships Management, RHSO(5805)Manager, Customer Relationships Management, RHSO(5805)Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations' objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization's...


  • Singapore MUFG Full time

    Do you want your voice heard and your actions to count?Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships,...


  • Singapore SUMITOMO MITSUI TRUST BANK, LIMITED SINGAPORE BRANCH Full time

    **BUSINESS RELATIONSHIP MANAGERWe are seeking a Business Relationship Manager to manage our corporate customer portfolio. The incumbent will report to the Head of Corporate Banking Department and will be responsible for marketing, business development, relationship management and risk management for new and existing customers in Asia-Pacific region. The...


  • Singapore ROHDE & SCHWARZ REGIONAL HEADQUARTERS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesTask: This intern supports the regional marketing team in digital marketing, social media, and marketing operations.Responsibilities:Digital marketing and social media Processing marketing leads Marketing database cleansing, validation and maintenance Generate analytics reports for social ads and marketing activity Assist the team in...


  • Singapore BW OFFSHORE HOLDINGS PTE. LTD. Full time

    Identify and originate business opportunities in the region for both Co-Dev and Co-EPCI;Define and update a strategy and market analysis for all key Countries in the Region;Identify partners and support negotiations of MOU for Co-Dev and Co-EPCI;Build and maintain relationships with key prospects (regional partners or local representative/project managers of...


  • Singapore DB Schenker Full time

    Your tasks: General Description Responsible for managing and developing assigned Corporate Account(s) at the Regional level, and the complex external and internal relationships necessary to do so. This position is pivotal to the growth of the account & requires significant interaction with management throughout the region, as well as interface with, and...

  • Relationship Manager

    2 weeks ago


    Singapore BANK OF CHINA LIMITED Full time

    Responsibilities:Lead the development and execution of project financing marketing plans, including but not limited to sectors such as electricity, renewable resources, natural resources, and infrastructure.To achieve the department's and team's budget targets and KPIs, explore potential project financing business opportunities, and provide excellent...


  • Singapore DB Schenker Full time

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...

  • Relationship Manager

    2 weeks ago


    Singapore PeopleSearch Full time

    Cultivate and manage relationships with high-net-worth clients in the North Asia market. Understand clients' financial goals and provide tailored solutions to meet their needs. Proactively identify and acquire new clients in the North Asia region. Develop strategies to expand the client base and increase business opportunities. Collaborate with internal...

  • Regional IT Manager

    2 weeks ago


    Singapore LVMH FRAGRANCES AND COSMETICS (SINGAPORE) PTE LTD Full time

    Position Overview:The IT Regional manager is in charge of maintaining all information technology strategies by not only managing staff, but also researching and implementing technological strategic solutions in the region.Principal Duties and Responsibilities: Manage the existing running IT regional systems and infrastructure in Asia ensuring that Business...

  • Relationship Manager

    2 weeks ago


    Singapore OCBC Bank Full time

    Serial Entrepreneurs are business owners who operate multiple businesses in Singapore and the Region. These are fast growing companies and Serial Entrepreneurs are attracted by solutions that are sustainable and can value-add to their business growth ambitions. The Segment RM closely partners the Serial Entrepreneur to chart out their milestones and fulfil...


  • Singapore eFinancialCareers Full time

    Job Duties: Cultivate and manage relationships with corporate clients in Singapore and the region. Provide expert financial advice and solutions, including credit facilities, treasury services, and trade finance. Identify and pursue new business opportunities, collaborating with internal stakeholders. Manage a portfolio of corporate clients, ensuring...

  • Relationship Manager

    2 weeks ago


    Singapore PC FINANCIAL (SG) PTE. LTD. Full time

    PC Financial (SG) Pte. Ltd. is a boutique specialist firm providing financial solutions to high-net-worth clients. We are licensed by the Monetary Authority of Singapore (MAS) to carry out wealth management and fund management activities.We are backed by our parent group, PC Securities Financial Group, headquartered in Hong Kong, and Singapore-listed iFAST...


  • Singapore Salling Search Full time

    Maritime and Shipping Hull Cleaning Regional Sales ManagerRegional Sales ManagerSingaporeWe are partnered with a leader in hull cleaning and underwater services in this search for a Regional Sales Manager to be part of their expanding team in Singapore.Our client offers an attractive remuneration package and an opportunity to be part of one of the world's...


  • Singapore SUMITOMO MITSUI TRUST BANK, LIMITED SINGAPORE BRANCH Full time

    **BUSINESS RELATIONSHIP MANAGERWe are seeking for a Business Relationship Manager to promote our Bank's broad array of corporate banking derivative products like cross currency swaps and interest swaps, and risk management proposals to clients after identifying their business needs. The incumbent will report to the Head of Japanese Corporate Banking...


  • Singapore NIKON SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesRoles and Responsibilities:Oversee and evaluate the implementation of IT controls and governance in the Asia, Oceania and Middle East regions. Lead the development and implementation of specific action plans aimed at strengthening IT control and governance align with Headquarters directions. Conduct IT risk assessments (heat mapping)...


  • Singapore ACCEL TEAM PTE. LTD. Full time

    Job Overview:As a Relationship Manager for Lending focused on serving Family Offices, your primary responsibility will be to cultivate and manage strong relationships with high-net-worth individuals, families, and their associated entities. Your expertise in lending and financial products will be crucial in tailoring lending solutions to meet the unique...

  • Relationship Manager

    2 weeks ago


    Singapore Nuvei Full time

    Title Relationship Manager_Desired Location Singapore / China__Hybrid - Remote - On site _The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.WE ARE NUVEI Nuvei (NASDAQ:NVEI) (TSX:NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei's...


  • Central Singapore Discover Financial Services Full time

    Discover. A brighter future.With us, you'll do meaningful work from Day 1.Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique...


  • Singapore Anchor Search Group Full time

    Report to the SVP & Treasurer based in the USOversee day to day treasury activity in the region including but not limited to pool structures, bank account management, guarantees, cash forecasting, investments and dividends Service operations in China, Japan, Hong Kong, Singapore, Australia, New Zealand, India, Korea, Philippines, Thailand and other...