Account Manager, Lcc

2 weeks ago


Singapore LSEG (London Stock Exchange Group) Full time
Position Summary


The Account Manager at Refinitiv will be responsible for managing a defined book of business aligned by customer segment within ASEAN.

They will need to coordinate all sales activities in their accounts to achieve targets, own and close non-complex sales independently and open up larger "solution" opportunities, where there is an opportunity to introduce Solution & Proposition Sales.

Role Responsibilities- Demonstrate deep understanding of the customer decision maker's strategies, priorities and needs- Maintain solid understanding of F&R propositions to initiate conversations and raise interest- Build and embed a long term trusted advisor relationship within their accounts- Drive growth by expanding F&R footprint within their accounts- Focus on maintaining overall customer engagement and expanding and retaining managed net revenue- Oversee all commercial activities within accounts, owning the end to end customer relationship- Drive efficiency in account administration (especially for lower value and growth potential accounts)- Manage internal and external stakeholders and maintain networks to negotiate and close deals

Digital and Digital Self Serve Models- Account Managers for Digital will manage a defined book on a proactive basis- Account Managers for Digital Self-Serve may manage a pooled book of accounts on a reactive basis- All Account Managers in Digital and Digital Self-Serve are responsible for revenue retention (primarily), sales, and administration of their accounts

Qualifications and Experience Required- Strong understanding of customers and their business model and workflows- Strong product knowledge- Relationship building skills- Selling skills (identity, develop and articulate a complex proposition/consultative selling)- Strong negotiation skills- Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency- Problem solving-ability to understand, articulate, structure and solve client needs- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization- Ability to collaborate with account team- Significant work experience in applicable industry and knowledge of customer workflow required- Proven account management, sales or marketing experience in a customer facing environment required- Customer relationship management required throughout all levels within an organization


At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities.

Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries.

However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.

You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth.

Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer.

This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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